The Role
Coordinates IT hardware procurement, vendor relationships, international shipping, customs, inventory records, asset handoffs, returns, and secure equipment disposal. Maintains accurate stock and asset data, tracks orders and deliveries, resolves shipment issues, and reports on logistics performance and costs. The role also supports process improvements and requires strong organization, communication, attention to detail, and proficiency with spreadsheets and logistics or IT management systems.
Summary Generated by Built In
RESPONSIBILITIES
- Raise and track purchase orders for laptops, peripherals, networking gear and accessories with approved local and international vendors.
- Compare quotes, confirm delivery dates and escalate delays or pricing issues.
- Maintain vendor contacts, warranty terms and return/RMA processes.
- Coordinate international shipments with freight forwarders and couriers.
- Track shipments end to end and report expected arrival dates to IT and requesters.
- Log deliveries against the order; report damage or shortages within the vendor's claim window.
- Keep the asset register accurate: serial numbers, assignee, location, status and warranty dates.
- Run regular stock counts and reconcile them with the register; investigate discrepancies.
- Maintain safe, organized storage for hardware, with minimum stock levels for common items.
- Manage handover and return of equipment for joiners, leavers and role changes.
- Coordinate secure disposal, recycling or donation of retired equipment, including data-wiping confirmation from IT.
- Report monthly on stock levels, open orders, delivery times and logistics costs.
- Participate in improvements projects that reduce lead times, cost or loss.
Procurement and vendor coordination
Inbound shipping and customs
Inventory and asset management
Deployment and lifecycle logistics
Reporting and process improvement
REQUIREMENTS
- 2+ years in IT logistics, supply chain, procurement or IT asset management.
- Working knowledge of import procedures and customs documentation.
- Experience maintaining an inventory or asset register (spreadsheet, ITAM or ERP tool).
- Professional English, written and spoken.
- Bachelor's degree in logistics, supply chain, IT, business or a related field.
- Familiarity with IT hardware (laptops, mobile devices, networking equipment) and common vendor ecosystems.
- Experience with an ITSM or ticketing system such as Jira Service Management.
- Working Russian.
- Certification such as ITIL Foundation, CSCP or CPIM.
- Organization: keeps many open orders and shipments straight and prioritizes by urgency.
- Attention to detail: records serial numbers, quantities and dates accurately every time.
- Vendor management: negotiates delivery terms and follows up until issues are closed.
- Communication: gives requesters clear status updates and writes concise reports.
- Problem solving: resolves customs holds, damaged goods and stock shortages without waiting to be told.
- Integrity: handles high-value equipment and asset records with care and honesty.
- Tools: strong Excel or Google Sheets; comfortable learning ITAM, ERP and ticketing systems
Required
Preferred
Skills and competencies
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: [email protected]
Explore more opportunities at: https://xsolla.com/careers
Skills Required
- 2+ years of experience in IT logistics, supply chain, procurement, or IT asset management
- Working knowledge of import procedures and customs documentation
- Experience maintaining an inventory or asset register using a spreadsheet, ITAM, or ERP tool
- Professional written and spoken English
- Bachelor's degree in logistics, supply chain, IT, business, or a related field
- Familiarity with IT hardware and common vendor ecosystems
- Experience with an ITSM or ticketing system such as Jira Service Management
- Working Russian
- ITIL Foundation, CSCP, or CPIM certification
Xsolla Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xsolla and has not been reviewed or approved by Xsolla.
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Fair & Transparent Compensation — Pay is considered fair or good in many cases, with mentions of high salary or being paid well in certain roles and markets. Market-aligned ranges for several U.S. roles indicate base pay is not out of step with peers.
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Healthcare Strength — Health coverage is described as comprehensive for full-time employees and families, with employer-paid medical, dental, and vision noted in some U.S. postings. Positive remarks on medical coverage appear on dedicated benefits pages.
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Leave & Time Off Breadth — Flexible or unlimited paid time off is repeatedly highlighted, alongside parental leave and remote or hybrid flexibility. These elements contribute to an overall package that many view as solid.
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The Company
What We Do
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
