PRIMARY FUNCTION:
The role provides broad exposure across multiple areas of IT—including end-user support, systems administration, networking, hardware/software troubleshooting, programming and business application support. The IT intern will be responsible for or assist in diagnosing and resolving issues related to computer hardware and software, including assigned project work.
MAJOR DUTIES AND RESPONSIBLITIES
- Troubleshooting basic network and hardware trouble tickets
- Document internal procedures
- Excellent customer service skills.
- Follow helpdesk/desktop support best practices (ITIL-centric) to ensure accurate, timely problem resolution
- Demonstrates basic knowledge of general IT Systems and network concepts, principles, and procedures
- All other duties as assigned
EDUCATION AND EXPERIENCE:
- Pursuing Bachelor’s Degree in IT (must be completed with second year).
- Strong communication and interpersonal skills.
- Proficient in suit of Microsoft office applications including but not limited to Excel and PowerPoint.
What Your Summer Will Look Like
Gain hands-on, project-based experience connected to your field of study
Contribute to meaningful, real-world work with business impact
Build leadership visibility through project updates, presentations, and networking opportunities
Collaborate across functions and teams to understand how the business works
Participate in intern-specific events, development sessions, and community-building activities
**Sponsorship is not available for this position**
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Pursuing a Bachelor's degree in Information Technology, with completion of the second year required
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office applications, including Excel and PowerPoint
- Basic knowledge of IT systems and network concepts, principles, and procedures
- Customer service skills
What We Do
Flexsteel Industries is a U.S. residential-furniture manufacturer, importer, and marketer offering sofas, loveseats, chairs, sectionals, bedroom and dining furniture, and kitchen storage. The company sells through independent furniture retailers and online channels and serves different customer needs with its Flexsteel brand and category-specific sub-brands. Its focus is durable comfort, quality craftsmanship, and ongoing product innovation, including its patented Blue Steel Spring technology.
