JOB DESCRIPTION
The IT Intern is responsible for supporting the Infrastructure Services team across core IT service areas including hosting, network, field services, IT service management (ITSM), conference room technology, end-user support, and endpoint device support. This role will assist with documentation, data analysis, process improvement, project coordination, operational support activities, and awareness of endpoint management, SCCM, and threat and vulnerability processes.
Summer Interns work onsite 40 hours per week (full-time), with a targeted start date of May 3, 2027 through August 12, 2027.
Job Responsibilities:
- Assist with documenting infrastructure services processes, knowledge articles, inventories, standards, and support procedures across hosting, network, field services, ITSM, and conference room technology.
- Support data gathering, analysis, and reporting using Microsoft Excel, SharePoint Lists, PowerPoint, Teams, and OneDrive to improve visibility into service performance, project status, and operational activities.
- Assist with infrastructure-related projects including server and hosting documentation, network device inventories, site readiness activities, hardware refresh planning, and operational process improvements.
- Support field services and end-user endpoint device activities by helping track laptops, desktops, mobile devices, peripherals, site support needs, device lifecycle data, printer information, and follow-up actions with support teams.
- Assist with endpoint management and SCCM-related support activities, including inventory validation, software deployment tracking, patching coordination, reporting, and documentation under the guidance of infrastructure and endpoint support teams.
- Develop awareness of threat and vulnerability management practices by supporting documentation, tracking, reporting, remediation follow-up, and coordination activities related to endpoint and infrastructure security hygiene.
- Assist with ITSM process support, including organizing incident, request, change, problem, knowledge, and service catalog information to improve process quality and service delivery.
- Help maintain conference room support documentation, equipment inventories, troubleshooting guides, and service coordination notes for standard and executive meeting spaces.
- Collaborate with internal customers, infrastructure engineers, network teams, field services technicians, service desk teams, vendors, and business stakeholders to support day-to-day operational needs.
Qualifications:
- Must be currently enrolled in an accredited university and working towards a four-year undergraduate degree or graduate degree in Information Technology or Computer Science
- Available to work up to 40 hours per week
- Minimum overall GPA of at least 3.0.
- Strong Microsoft skills, including Excel, SharePoint, Teams, PowerPoint, Outlook, and OneDrive; experience with SharePoint Lists, basic reporting, or Power Automate is a plus.
- Interest in infrastructure services, including hosting, network, workplace technology, field support, endpoint device support, SCCM, ITSM, service desk operations, conference room support, and threat and vulnerability awareness.
- Strong analytical, organizational, documentation, and communication skills with the ability to convert technical information into clear, usable content.
- Ability to work collaboratively with technical teams, business users, vendors, and support groups in a fast-paced environment.
- Project coordination skills, attention to detail, and willingness to learn infrastructure operations and IT service management processes.
PRIMARY LOCATION
Central Tech Unit Plymouth MISkills Required
- Currently enrolled in an accredited university
- Pursuing a four-year undergraduate degree or graduate degree in Information Technology or Computer Science
- Available to work up to 40 hours per week
- Minimum overall GPA of 3.0
- Strong Microsoft skills, including Excel, SharePoint, Teams, PowerPoint, Outlook, and OneDrive
- Experience with SharePoint Lists, basic reporting, or Power Automate
- Interest in infrastructure services, endpoint support, SCCM, ITSM, service desk operations, and threat and vulnerability awareness
- Strong analytical, organizational, documentation, and communication skills
- Ability to collaborate with technical teams, business users, vendors, and support groups
- Project coordination skills, attention to detail, and willingness to learn infrastructure operations and IT service management processes
Adient Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Adient and has not been reviewed or approved by Adient.
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Retirement Support — A 401(k) with company matching contributions is highlighted, with corporate filings indicating ongoing employer match funding. This provides meaningful long-term savings support for U.S. employees.
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Leave & Time Off Breadth — Paid holidays and PTO/vacation are included, with indications that PTO levels compare favorably to some peers. Parental/family leave is also available in certain contexts.
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Healthcare Strength — Core medical, dental, and vision coverage are offered alongside HSAs/FSAs and protection benefits such as life/AD&D. These elements establish a comprehensive baseline that strengthens the overall package.
Adient Insights
What We Do
Adient is a global leader in automotive seating. With approximately 77,000 employees in 32 countries, Adient operates 202 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. Our integrated, in-house skills allow us to take our products from research and design to engineering and manufacturing — and into more than 19 million vehicles every year.
