IT Intern

Posted 14 Days Ago
Be an Early Applicant
50325, Clive, IA, USA
In-Office
Internship
Energy • Agriculture • Chemical
The Role
Supports local computer networks and end users by maintaining hardware, software, telecommunications, servers, cabling, printers, and network equipment. Provides remote and on-site troubleshooting, installs software upgrades, replaces equipment, maintains IT inventory and websites, trains users, and supports security compliance. Travel to other company locations may be required, along with maintaining a valid driver’s license and commercial insurability.
Summary Generated by Built In

Summary: 

Supports local area computer network and end user activities by performing the following duties.


Essential Duties and Responsibilities:  

  • Performs all duties and responsibilities in a positive and professional manner.
  • Assists in the design, development, testing, and maintenance of business applications under the guidance of senior developers and IT management.
  • Learns and applies programming concepts, development standards, and coding best practices.
  • Supports enhancements and modifications to existing applications and systems.
  • Assists with troubleshooting, debugging, and resolving application issues.
  • Participates in software testing, quality assurance, and deployment activities.
  • Collaborates with developers, analysts, and business users to understand business processes and system requirements.
  • Follows established IT policies, security standards, and development methodologies.
  • Demonstrates a willingness to learn new technologies, tools, and business processes.
  • Participates in team meetings, training sessions, and project activities as assigned.
  • Other duties as assigned by management.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus.


Lift Level: Medium

Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly.

Qualifications

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical - Synthesizes complex or diverse information; Designs work flows and procedures.
  • Design - Translates concepts and information into images; Demonstrates attention to detail.
  • Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
  • Written Communication - Varies writing style to meet needs; Presents numerical data effectively.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Quality - Looks for ways to improve and promote quality; Applies feedback to improve performance.                                     


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education/Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience..


Language Ability:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.


Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Reasoning Ability:

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.  Ability to deal with a variety of abstract and concrete variables.


Computer Skills:

To perform this job successfully, an individual should have an appropriate knowledge of the appropriate computer system(s) and appropriate computer programming language(s).


Certificates and Licenses:

No certifications needed. 


Supervisory Responsibilities:

This job has no supervisory responsibilities.

Skills Required

  • Associate degree or equivalent from a two-year college or technical school, or two to three years of related experience and/or training
  • Basic PC and network communication troubleshooting skills
  • Basic PC, client, and printer configuration skills
  • Basic working knowledge of PC administration
  • Basic understanding of maintaining, updating, and reloading Windows operating systems
  • Knowledge of Microsoft Office Suite
  • Ability to solve technical problems with limited assistance
  • Valid driver's license and commercial insurability
  • Willingness to travel to and work at other company locations or regions for extended periods
  • Ability to communicate effectively in writing and verbally, present information, and respond to questions
  • Ability to occasionally lift or move up to 50 pounds
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The Company
850 Employees
Year Founded: 1987

What We Do

Heartland Co-op is a farmer-owned cooperative with facilities in over seventy communities throughout Iowa. The company provides a comprehensive suite of products and services to local farmers, including grain merchandising, agronomy (seed, crop nutrients, and protection), petroleum, and feed nutrition. Their mission is focused on helping farmers produce and market their goods profitably through value-added and innovative agricultural solutions.

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