Role Summary
Lead end-to-end IT delivery for retail, office, airport, Data center, and infrastructure initiatives across Tiffany & Co. Japan. The role owns project planning, local implementation, stakeholder alignment, vendor coordination, budget tracking, and operational readiness to ensure projects are delivered on time, within budget, and with minimal business risk.
Key Responsibilities
Project & Workstream Delivery
- Lead IT project delivery across store openings, office moves, airport locations, infrastructure upgrades, and closure/migration activities.
- Translate business and global IT requirements into local execution plans, timelines, budgets, and go-live readiness activities.
- Coordinate cross-functional stakeholders including local IT, global IT, retail operations, finance, store planning, travel retail, telecom, infrastructure, and application teams.
Vendor & Stakeholder Coordination
- Manage external vendors and service providers for procurement, onboarding, implementation, issue resolution, and delivery follow-through.
Budget & Financial Management
- Drive CAPEX/OPEX planning, project cost estimation, vendor quotation review, purchase requests, and funding discussions.
- Manage financial risk, cost exposure tracking, and assessment of additional work requirements.
Risk, Security, & Operational Readiness
- Identify delivery risks, operational constraints, and technical dependencies, recommending practical solutions and escalation paths.
- Promote cybersecurity awareness and best practices in project execution, vendor coordination, and asset lifecycle management.
- Ensure site readiness including network, devices, telecom, and end-user support setup for new and existing locations.
Requirements
Education & Experience
- Education: Bachelor’s Degree is required.
Experience: Minimum 5 years of relevant experience in IT project delivery, infrastructure management, or workplace technology environments within retail, corporate, or complex operational settings.
Language Skills
- Japanese: Native level (required for extensive local vendor, contractor, and stakeholder coordination).
English: Business level (required for collaboration with global IT and regional leadership).
Technical Environment
- Network infrastructure (LAN and wireless, SD-WAN / VeloCloud VCE, ISP connectivity)
- Rack and site infrastructure
- Active Directory
- Knowledge of middleware technologies
- Microsoft Teams Phone and Microsoft 365
- Workspace ONE endpoint deployment/support
Zscaler and enterprise security/telecom solutions
Preferred skills
- Knowledge of middleware technologies
- Microsoft Teams Phone and Microsoft 365
- Workspace ONE endpoint deployment/support
- Zscaler and enterprise security/telecom solutions
Other
- Microsoft Teams Phone and Microsoft 365
- Workspace ONE endpoint deployment/support
- Zscaler and enterprise security/telecom solutions
Skills Required
- Bachelor's degree
- At least 5 years of relevant experience in IT project delivery, infrastructure management, or workplace technology environments
- Native-level Japanese language proficiency
- Business-level English language proficiency
- Experience with network infrastructure, including LAN, wireless, SD-WAN, VeloCloud VCE, and ISP connectivity
- Knowledge of rack and site infrastructure
- Experience with Active Directory
- Knowledge of middleware technologies
- Experience with Microsoft Teams Phone and Microsoft 365
- Experience with Workspace ONE endpoint deployment and support
- Knowledge of Zscaler and enterprise security or telecom solutions
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
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Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
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Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
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Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
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