IT Infrastructure Engineer

The schedule for this position is:

Monday - Friday: 8:00 AM - 5:00 PM (Occasional on-call rotation) 

Salary is based on experience; All experience must be clearly demonstrated on the application and must be verifiable

• IT Infrastructure Engineer 1 - Starting at $75,300
• IT Infrastructure Engineer 2 - Starting at $91,000 

Role

Administers and enhances on-premises and cloud infrastructure by resolving more complex technical issues, executing implementation efforts, and improving system performance, reliability, and security. Applies advanced technical knowledge to maintain day-to-day operations, contribute to infrastructure improvements, and support a secure and stable environment.

Essential Functions & Responsibilities

• Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
• Monitors and administers infrastructure systems, including servers, networks, and cloud environments, to ensure performance, availability, and reliability
• Performs advanced maintenance, patching, upgrades, and system administration across infrastructure platforms
• Troubleshoots and resolves moderately complex to complex infrastructure issues, serving as an escalation point and conducting root cause analysis to prevent recurrence
• Implements and maintains server, network, storage, virtualization, and cloud-based solutions in alignment with established standards
• Plays a key role in executing infrastructure projects, including system upgrades, enhancements, and migrations
• Develops and maintains infrastructure documentation, procedures, and configuration standards to support consistency and efficiency
• Supports security, compliance, backup, disaster recovery, and business continuity processes to protect systems and data
• Identifies and implements improvements to enhance system performance and operational efficiency, including automation opportunities
• Collaborates with internal teams, vendors, and technical partners to complete infrastructure work and resolve issues while providing guidance to less experienced team members
• Participates in a rotating on-call schedule to provide after-hours support for critical infrastructure, responding to alerts, troubleshooting issues, and coordinating resolution as needed

Education

• Bachelor's Degree in Computer Science or Information Technology OR A combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions may be substituted
• Industry-recognized certifications (Azure Administrator AZ-104, Windows Server Hybrid Administrator AZ-800/801, RHCSA, VMware VCP, Cisco CCNA) preferred

Experience

• 2 - 4 years of similar or related experience
• Minimum of 3 years of Infrastructure or Systems Administration experience
• Production Systems ownership experience

Other Skills

• Analytical Thinking
• Cloud Architecture
• Collaboration
• Communication
• Critical Thinking
• Customer Support
• Data Center Operations
• Disaster Recovery
• Innovation
• IT Administration
• IT Infrastructure
• IT Management
• IT Security
• Judgment and Decision Making
• Network Operations
• Operating System
• Problem Solving

Full-Time Employee Benefits Package

Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!

EOE/AA including Veterans and Disabled