The team is responsible for lv1, lv2 support
The support is handle via several communication tool as Teams, Outlook and in some cases Hotline.
The support teams is all based in Porto. (Hybrid working model in Porto)
The Collaborator need to follow all the procedure to guaranty that the KPI are measured. And the extraction and presentation are the responsibility of the support team.
- Fluent in French
- English B2
- Having HR procedure knowledge is a Plus - as Recruitment, Talent Management
- Having QA and Data Quality knowledge are a plus
- Administrative mindset
- Good communication skills, due to support core activity
Top Skills
What We Do
The Alter Solutions Group is an IT Consultancy group, promoter of Digital Transformation, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, United States of America, Canada, Morocco, Spain, France, Luxembourg, Poland, Portugal and Serbia. In 2023, we were recertified as a Great Place to Work®. Know more about Life at Alter: https://www.linkedin.com/company/alter-solutions-group/life/altersolutionsgroup
