IT Helpdesk Support

Posted 13 Hours Ago
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Manama, Capital
In-Office
Entry level
Big Data • Cloud • Information Technology • Security • Software
The Role
The IT Helpdesk Support role involves setting up equipment, providing technical support, managing IT assets, and training users on hardware and software.
Summary Generated by Built In
Job Description

VAM Systems is currently looking for  IT Helpdesk Support for our Bahrain operations with the following skillsets & terms and conditions:

Responsibilities

  • Install, Move, Add, Change, and Disposal of IT assets.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Provide technical support for software maintenance or use.
  • Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Develop training materials and procedures or train users in the proper use of hardware or software.
  • Conference with staff, users, and management to establish requirements for new systems or modifications.
  • Manage Multi-Factor Authentication for users
  • Mobile Device Management - Configuration and Management of emails in the user’s mobile phones and tablets as per the needs
  • Managing and updating Firmware and BIOS Upgrades
  • Manage IT Asset Tags
  • Arranging the laptops, mics, pointers, projectors, and speakers for the internal and external meetings and events.

 

Terms and conditions

Joining time frame: (15 - 30 days)

 

 

Top Skills

It Asset Management
Mobile Device Management
Multi-Factor Authentication
Software Installation And Maintenance
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The Company
Dubai
97 Employees

What We Do

VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia.

Delivers leading edge information and communication technology based business solutions to enable our clients to continuously stay ahead and achieve sustainable profit and consistent growth by leveraging new channels of customer engagement and service delivery as well as better and efficient employment of resources and processes with measurable parameters for performance. While our local presence assists us in better understanding of the local needs, our global presence assist us to offer solutions strengthened by experience in leading markets globally.

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