IT Helpdesk Summer Intern
Watch your work come to life in landmark projects around the world when you partner with Syska Hennessy Group. As a global leader in consulting, engineering, and commissioning services, we specialize in MEP, information and communication technology, architectural lighting, vertical transportation, and commissioning.
We are seeking an IT Summer Intern to join our team in our headquarters in the New York office. As an IT Summer Intern you will be involved in the assisting the IT Helpdesk team of all Local Area and Wide Area Network infrastructure items firm wide.
Our dynamic work environment provides the optimal setting to leverage your extensive career experience and pass on best practices to the next generation of design engineers. From our supportive culture, diverse workforce, and competitive compensation to our flexible work schedules and fun social events, it is everything you will want to cap off your exciting, challenging, and rewarding career.
Job Responsibilities
As an IT Helpdesk Intern, you will attend the 10 - week Summer Internship program.
- Able to communicate with IT clients and appropriately escalate their issues, if necessary, in a timely manner.
- Able to coordinate and document and repair commuters within establish guidelines with assistance
- Able to solve problems.
- Able to respond to and perform diagnostic, maintenance and repairs on systems and peripherals if needed.
Job Requirements
- Bachelor's degree in information technology
- Be a Junior or Senior in college
- Have had previous internship preferred.
- Able to solve problems.
- Good organizational skills
- Strong and effective oral and written communication skills
- Good organizational, oral, and written communication skills, time management, strong problem solving and interpersonal skills with an emphasis on enterprise customer server and satisfaction.
Benefits
As a member of our highly collaborative team, we also provide our full-time employees with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. The personal benefits program at Syska Hennessy Group includes:
- Robust, comprehensive medical, dental, vision, life insurance and supplemental benefit plans
- 401(k) plan with a generous employer matching program
- Training and professional development courses
- Professional development incentive bonuses
- Dynamic Employee Resource Groups
- Competitive Paid Time Off (PTO) policy
- Transit/parking employer stipend
- ½ day work from home Fridays all year long
At Syska, we promote an environment that is committed to embedding diversity and equality into the core of our business and culture. We empower our employees so they can take ownership for their work and development and strive to continually improve themselves and our firm. Syska is a place where you can build an exceptional career and have a lasting impact on the world.
Syska Hennessy Group | Integrating the best minds and technology to help clients create exceptional environments.
The salary range listed below is for this particular job posting. Actual pay range for candidates will be commensurate with candidate’s experience, skillsets and competencies and may differ based on the cost of labor in their particular location.
Skills Required
- Bachelor's degree in information technology
- Be a Junior or Senior in college
- Have had previous internship
Syska Hennessy Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syska Hennessy Group and has not been reviewed or approved by Syska Hennessy Group.
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Leave & Time Off Breadth — Half‑day Fridays, paid holidays, and a generous PTO program are emphasized across materials. Flexible work schedules further support time away.
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Career-Linked Recognition & Rewards — Exam-fee reimbursement, paid study time, and incentive bonuses for select credentials are explicitly offered. These benefits connect compensation to licensure and professional growth, reducing early‑career costs.
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Retirement Support — A 401(k) with pre‑tax and Roth options and an employer match is advertised. Descriptions characterize the match as competitive for mid‑sized engineering firms, strengthening long‑term savings.
Syska Hennessy Group Insights
What We Do
Consult ■ Engineer ■ Commission At Syska Hennessy Group, we create exceptional environments. By combining our expertise with all of the next generation tools that technology has to offer, we provide high performance engineering, consulting and commissioning solutions for the built environment. We are committed to being the best, to advancing engineering design practice, and to supporting our clients with integrity and commitment. Through our highly collaborative approach, we engage with our clients to help them meet their challenges head on. We embrace social responsibility, both in our workplace and in our design practice. Syska Hennessy Group has been ranked in ENR's Top 500 Design Firms Sourcebook as the #1 data center designer. We are proud of our portfolio of international projects which include some of the world’s most technically sophisticated buildings. To find out how we can help drive your business' success in a challenging economy, contact us
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