The Role
Provide IT support, monitoring, and maintenance for Level-D full-flight simulator infrastructure: servers, networks, host/IOS stations, backups, cybersecurity, and OEM tools. Ensure DGCA IT compliance and documentation, deliver real-time support during simulator sessions, coordinate OEM diagnostics and updates, and maintain office desktops, AV, email, and endpoint protection in a 24/7 shift environment.
Summary Generated by Built In
Gen24 Flybiz offers comprehensive services for aspiring pilots, airlines, and training organisations. In 2025, the Avion Flight Training Centre Mumbai - operated by Gen24 - will be opened.
At our facility, pilots can train on state-of-the-art Full Flight Simulators (FFS) and Flight Navigation Procedures Trainer (FNPTII) devices. Currently, our centre operates two Airbus A320neo Full Flight Simulators from Avion and an A320 FNPTII for APS MCC training, built by Simnest. Over the coming years, we will expand to six to eight Full Flight Simulators, including additional Airbus A320s and Boeing 737 MAX devices, providing comprehensive training solutions for airlines and individual pilots.
Tasks
The IT Executive will be responsible for supporting, monitoring, and maintaining the complete IT infrastructure used in the operation of Level-D full-flight simulators. This includes system networks, simulator support computers, operating systems, backup systems, secure communications, and IT-based compliance processes as per DGCA and OEM guidelines.
Simulator IT Systems Support
* Manage and support simulator-related IT infrastructure, including host computers, IOS stations, server hardware, network switches, and storage.
* Support OEM tools, diagnostic applications, and monitoring software.
* Assist with simulator data loading, software updates, and database management.
* Perform routine backups and restoration of critical simulator configurations.
IT Infrastructure & Network Administration
* Administer LAN, Wi-Fi, firewalls, switches, and routers.
* Maintain secure connectivity between simulator systems and corporate networks.
* Implement cybersecurity policies as per DGCA and organisational standards.
* Monitor server performance, network health, and system uptime.
DGCA Compliance & Documentation
* Maintain IT documentation required for DGCA audits.
* Support the Quality Department during DGCA inspections and QTG runs.
* Ensure integrity and traceability of simulator data files.
Operational Support
* Provide real-time IT support during simulator sessions.
* Troubleshoot errors and coordinate with OEM support.
* Assist in preventive maintenance schedules.
General IT Support
* Maintain office IT systems, including desktops, laptops, printers, and AV systems.
* Support email systems, software installation, and licensing.
* Monitor antivirus and endpoint security systems.
Requirements
Essential
* Bachelor’s degree in IT, Computer Science, Electronics, or equivalent.
* 2–5 years of experience in IT support; aviation/simulator experience preferred.
* Strong knowledge of Windows/Linux OS, networking, backups, and cybersecurity.
Preferred
* Experience with flight simulators or OEM systems.
* Knowledge of DGCA regulatory requirements.
Key Competencies
* High attention to detail and accuracy.
* Strong troubleshooting and analytical skills.
* Ability to work under pressure in a 24/7 environment.
* Excellent communication and documentation abilities.
Work Schedule
Shift duties may be required (24/7 simulator operations).
Benefits
Become a part of Gen24
Working at Gen24 means having a challenging job in a successful and entrepreneurial environment where initiative and a high degree of freedom in acting are basic principles. Working together within and between teams is essential for our success. Likewise, we cooperate closely with our partners and customers to achieve the best results. You will have significant influence and responsibility for the outcome of technically challenging projects.
Gen24 will create the conditions that enable you to truly grow as a (technical) specialist. We will do so by providing support, training, and opportunities to further develop your talents in a stimulating and inspiring environment.
Gen24 is an equal-opportunity employer. We celebrate our inclusive work environment and encourage people of all backgrounds and perspectives to apply. At Gen24, we are committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences and know that our diverse team is a strength that drives our success.
Do you think you meet the criteria, and are you up for a new challenge? We look forward to hearing from you! You can apply using the Join.com webpage. Please include your motivation letter and resume.
At our facility, pilots can train on state-of-the-art Full Flight Simulators (FFS) and Flight Navigation Procedures Trainer (FNPTII) devices. Currently, our centre operates two Airbus A320neo Full Flight Simulators from Avion and an A320 FNPTII for APS MCC training, built by Simnest. Over the coming years, we will expand to six to eight Full Flight Simulators, including additional Airbus A320s and Boeing 737 MAX devices, providing comprehensive training solutions for airlines and individual pilots.
Tasks
The IT Executive will be responsible for supporting, monitoring, and maintaining the complete IT infrastructure used in the operation of Level-D full-flight simulators. This includes system networks, simulator support computers, operating systems, backup systems, secure communications, and IT-based compliance processes as per DGCA and OEM guidelines.
Simulator IT Systems Support
* Manage and support simulator-related IT infrastructure, including host computers, IOS stations, server hardware, network switches, and storage.
* Support OEM tools, diagnostic applications, and monitoring software.
* Assist with simulator data loading, software updates, and database management.
* Perform routine backups and restoration of critical simulator configurations.
IT Infrastructure & Network Administration
* Administer LAN, Wi-Fi, firewalls, switches, and routers.
* Maintain secure connectivity between simulator systems and corporate networks.
* Implement cybersecurity policies as per DGCA and organisational standards.
* Monitor server performance, network health, and system uptime.
DGCA Compliance & Documentation
* Maintain IT documentation required for DGCA audits.
* Support the Quality Department during DGCA inspections and QTG runs.
* Ensure integrity and traceability of simulator data files.
Operational Support
* Provide real-time IT support during simulator sessions.
* Troubleshoot errors and coordinate with OEM support.
* Assist in preventive maintenance schedules.
General IT Support
* Maintain office IT systems, including desktops, laptops, printers, and AV systems.
* Support email systems, software installation, and licensing.
* Monitor antivirus and endpoint security systems.
Requirements
Essential
* Bachelor’s degree in IT, Computer Science, Electronics, or equivalent.
* 2–5 years of experience in IT support; aviation/simulator experience preferred.
* Strong knowledge of Windows/Linux OS, networking, backups, and cybersecurity.
Preferred
* Experience with flight simulators or OEM systems.
* Knowledge of DGCA regulatory requirements.
Key Competencies
* High attention to detail and accuracy.
* Strong troubleshooting and analytical skills.
* Ability to work under pressure in a 24/7 environment.
* Excellent communication and documentation abilities.
Work Schedule
Shift duties may be required (24/7 simulator operations).
Benefits
Become a part of Gen24
Working at Gen24 means having a challenging job in a successful and entrepreneurial environment where initiative and a high degree of freedom in acting are basic principles. Working together within and between teams is essential for our success. Likewise, we cooperate closely with our partners and customers to achieve the best results. You will have significant influence and responsibility for the outcome of technically challenging projects.
Gen24 will create the conditions that enable you to truly grow as a (technical) specialist. We will do so by providing support, training, and opportunities to further develop your talents in a stimulating and inspiring environment.
Gen24 is an equal-opportunity employer. We celebrate our inclusive work environment and encourage people of all backgrounds and perspectives to apply. At Gen24, we are committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences and know that our diverse team is a strength that drives our success.
Do you think you meet the criteria, and are you up for a new challenge? We look forward to hearing from you! You can apply using the Join.com webpage. Please include your motivation letter and resume.
Skills Required
- Bachelor's degree in IT, Computer Science, Electronics, or equivalent
- 2-5 years of experience in IT support
- Strong knowledge of Windows and Linux operating systems
- Experience administering LAN, Wi‑Fi, firewalls, switches, and routers
- Experience with backups, restoration, server hardware, and storage management
- Cybersecurity knowledge, including antivirus and endpoint security management
- Ability to provide real-time support during simulator sessions and work 24/7 shifts
- Experience with flight simulators or OEM systems (e.g., Avion, Simnest)
- Knowledge of DGCA regulatory requirements and IT compliance documentation
- Strong troubleshooting, analytical, communication, and documentation skills
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The Company
What We Do
Gen24 Flybiz provides comprehensive services for aspiring pilots, airlines, and training organisations. It operates the Avion Flight Training Centre Mumbai, where pilots train on state-of-the-art Full Flight Simulators (FFS) and Flight Navigation Procedures Trainer (FNPTII) devices. The company plans to expand its facility to include additional Airbus A320s and Boeing 737 MAX devices.
