IT Engineer

Posted Yesterday
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Los Angeles, CA, USA
In-Office
160K-217K Annually
Expert/Leader
Information Technology • Internet of Things
The Role
Own IT operations for Suno’s Los Angeles office while serving as the company’s audio and studio technology expert. Responsibilities include identity, endpoint, SaaS, networking, VPN, A/V, videoconferencing, DAW and plugin administration, studio design, audio troubleshooting, infrastructure buildouts, vendor management, documentation, and automation. The role partners with Engineering and Music teams to support professional production environments across offices.
Summary Generated by Built In
About Suno

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.

Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.

Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).

About the Role

Our Los Angeles office is home to Suno's largest concentration of musicians, producers, and music-industry partners, and the technology they depend on is different from a typical office: studios, DAWs, audio interfaces, monitoring, high-resolution playback, and the networks and storage that move large sessions around. As Staff IT Engineer, you'll own the audio and studio technology domain for Suno company-wide — designing, building, and supporting the production environments our Music team works in — while also serving as the senior IT presence on the ground in LA.

You'll report to the Senior Manager, IT Operations and work alongside IT Engineers in Cambridge, NYC, and San Francisco, who manage identity, endpoint, SaaS, and office-infrastructure. You'll work with the rest of the team to manage our Corporate IT systems stack, but you'll be our audio and A/V expert.

Listen to the song we made about it: https://suno.com/s/ldMCcRAh5ln0LgNA

What You'll Do
  • Run IT for the LA office — identity and onboarding, endpoint management, SaaS Administration, wired/wireless networking, zero-trust VPN, and A/V and videoconferencing.

  • Own audio and studio systems as a domain — set the standard for how Suno builds and supports production spaces across offices: studio and listening-room design in partnership with acousticians and integrators, DAW and plugin management, audio interfaces and I/O, monitoring and calibration, and the storage and networking that production work needs.

  • Support the Music team at a professional bar — keep sessions running; manage DAW environments (Pro Tools, Logic, Ableton, and others), licensing, plugin fleets, and audio drivers across a Mac fleet; troubleshoot latency, clocking, and routing problems the rest of IT can't.

  • Partner on the product — work with Engineering and the Suno Studio team to make sure internal creators have the hardware, routing, and environments they need to use and test our tools the way professional producers do.

  • Design for the next space — specify audio, A/V, and network requirements for LA buildouts and expansions and for studio spaces in other offices; manage integrators and vendors to a result.

  • Scale support — write runbooks and knowledge articles that let office managers and AI-powered self-service handle the routine, and automate what you've done twice.

What You'll NeedMust-Haves
  • 10+ years of IT engineering experience, including significant time supporting professional audio production environments — studios, post-production, broadcast, live, or music-technology companies.

  • Deep professional-audio competence — signal flow, digital audio (sample rates, clocking, word clock, Dante or AVB), DAW administration, audio interfaces and converters, monitoring and room calibration — and the ability to diagnose problems producers describe by ear.

  • Demonstrated breadth across the IT stack — identity, endpoint, SaaS administration, networking, and office IT — with the depth to operate independently as the only IT engineer in an office.

  • Experience owning a technical domain end to end — you've set the standard others follow, not just executed it.

  • Strong written and verbal communication — you can work comfortably with producers, engineers, executives, and vendors, and translate between them.

  • Learning agility — you pick up new platforms quickly, you're comfortable being the first person at the company to figure something out, and you aren't afraid to ask for help.

Nice-to-Haves
  • Studio design and buildout experience — acoustic treatment, room tuning, patchbay and infrastructure design, working with acousticians and AV integrators.

  • Hands-on experience with a modern IdP (Okta or equivalent), modern Apple MDM (Iru, Jamf, Jumpcloud), and endpoint security (CrowdStrike or similar).

  • Networking depth — AV-over-IP, multicast, QoS for audio networks, and managed switching.

  • Experience supporting creative or music teams at a technology company, or IT at a label, studio, or music-tech company.

  • Comfort with at least one scripting language (Python, TypeScript, or Bash) and config-as-code approaches.

  • Working knowledge of music production — you've made or recorded music yourself.

Work Location Policy

This role is expected to work from the designated Suno office 5 days a week, per Suno's company policy. Full-time employees will receive competitive equity packages, and comprehensive benefits. The actual base salary offered may vary depending on location, skills, qualifications, and experience.

Additional Notes

Applicants must be eligible to work in the US.

Willingness to travel (up to 20%) to collaborate with team members and support studio spaces across Suno office locations.

Perks & Benefits for Full-Time Employees
  • Company Equity Package

  • 401(k) with 3% Employer Match & Roth 401(k)

  • Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)

  • 11 Paid Holidays + Unlimited PTO & Sick Time

  • 16 Weeks of Paid Parental Leave

  • Creative Education Stipend

  • Generous Commuter Allowance

  • In-Office Lunch (5 days per week)

Compensation:
  • The annual salary range for this role is $160K-$217K + target equity + benefits (including medical, dental, vision, and 401k)

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Skills Required

  • 10+ years of IT engineering experience, including significant experience supporting professional audio production environments such as studios, post-production, broadcast, live, or music-technology companies
  • Deep professional-audio expertise, including signal flow, digital audio, sample rates, clocking, word clock, Dante or AVB, DAW administration, audio interfaces, converters, monitoring, and room calibration
  • Broad experience with identity, endpoint management, SaaS administration, networking, and office IT
  • Ability to operate independently as the only IT engineer in an office
  • Experience owning a technical domain end to end and establishing standards for others
  • Strong written and verbal communication skills with producers, engineers, executives, and vendors
  • Learning agility and ability to independently learn new platforms
  • Studio design and buildout experience, including acoustic treatment, room tuning, patchbay and infrastructure design, acousticians, or AV integrators
  • Experience with a modern identity provider such as Okta
  • Experience with modern Apple MDM such as Jamf or JumpCloud
  • Experience with endpoint security tools such as CrowdStrike
  • Networking experience with AV-over-IP, multicast, QoS for audio networks, and managed switching
  • Experience supporting creative or music teams at a technology company, label, studio, or music-tech company
  • Comfort with Python, TypeScript, or Bash and config-as-code approaches
  • Working knowledge of music production, including having made or recorded music
  • Eligible to work in the United States

Suno (suno.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Suno (suno.com) and has not been reviewed or approved by Suno (suno.com).

  • Leave & Time Off Breadth — Time off is positioned as highly flexible, with unlimited PTO and unlimited sick days alongside a set of company holidays. This structure can materially improve perceived total rewards for employees who can comfortably take time away.
  • Parental & Family Support — Parental leave is described as notably strong, offering 16 weeks fully paid for both birthing and non-birthing parents. This level of paid leave can meaningfully reduce financial and career disruption for new parents.
  • Retirement Support — Retirement benefits include Traditional and Roth 401(k) options with a stated 3% safe-harbor company match. This provides a clear employer contribution that strengthens long-term compensation beyond cash pay.

Suno (suno.com) Insights

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The Company
HQ: Cambridge, MA
144 Employees
Year Founded: 2022

What We Do

Suno is building a future where anyone can make music. Whether you're a shower singer or a charting artist, we break barriers between you and the song you dream of making. No instrument needed, just imagination. From your mind to music

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