Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.
A member of BEUMER Group, located in Singapore BEUMER Group Singapore Pte. Ltd. is strategically located at the Singapore Changi International Airport, one of the busiest airports in the world. We have more than 200 employees working in our various business segments such as Airport systems, Logistics and Customer Support.
Job DescriptionThe IT Engineer supports the High-Level Control (HLC) layer and supporting IT infrastructure (applications, servers, storage, virtualisation and backup / failover) of the Baggage Handling Systems (BHS) at customer sites. The role diagnoses and resolves HLC and IT incidents, carries out tested upgrades and patches under change control, and supports cybersecurity remediation, so that the systems remain available, high-performing and secure.
- Provide site-based technical support for HLC (High-Level Control) & IT infrastructure across different sites (similar systems, site-specific differences), with guidance from the Hotline and senior engineers
- Travel between sites at short notice for emergencies
- Report to CIT Manager; site-based
- Act as first point of contact for HLC incidents; diagnose across application, servers, storage & network, and escalate complex cases to the Hotline
- Carry out fixes on site under change control
- Work with Hotline on complex incidents; keep the customer updated on status & solutions
- Test upgrades, patches & firmware before deployment and implement the patches, following approved procedures
- Support deployments with vendors & Hotline; support FAT & SAT
- Keep backups & configs aligned to baselines; support failover readiness checks
- Analyse logs & occurrences to identify root causes; propose corrective actions
- Prepare & review SUCOs/SARs for customer approval
- Support availability, performance & security improvements, including VAPT remediation
- Prepare monthly report: availability, key incidents, trends, open actions
- Train Control Room staff & customer operators on system use
- Maintain config & troubleshooting procedures; share lessons learned
- Follow permit-to-work, airside, cybersecurity & access-control rules
- Degree / Diploma in Computer Science, Information Technology, Computer / Electronics Engineering or a related field
- Degree + 1–3 yrs, or diploma + 3–4 yrs, of IT infrastructure / system support experience, ideally on live operational systems (Baggage Handling System or similar). Strong fresh graduates with relevant internship or project experience may be considered for junior level
- Working knowledge of Windows / Linux, VMware / Hyper-V, NAS/SAN, networking & security; willing to learn HLC / SCADA applications
- CCNA / CCNP, VMware, cybersecurity certs an advantage
- Experience or exposure to ISO 9001 (quality management), ISO/IEC 27001 (information security management) and VAPT will be an advantage
- Able to travel between sites at short notice; able to obtain an Airport Pass and work airside
- Certifications such as CCNA, VMware Certified Professional (VCP), Microsoft Certified: Windows Server / Azure Administrator and CompTIA Security+ will be an advantage
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Skills Required
- Degree or diploma in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or a related field
- Degree with 1–3 years or diploma with 3–4 years of IT infrastructure or system support experience
- Working knowledge of Windows and Linux
- Working knowledge of VMware or Hyper-V
- Working knowledge of NAS/SAN, networking, and security
- Ability to travel between sites at short notice
- Ability to obtain an Airport Pass and work airside
- CCNA or CCNP certification
- VMware certification
- Cybersecurity certification
- Experience with ISO 9001, ISO/IEC 27001, and VAPT
- Microsoft Certified Windows Server or Azure Administrator certification
- CompTIA Security+ certification
- Experience with baggage handling systems or similar live operational systems
BEUMER Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BEUMER Group and has not been reviewed or approved by BEUMER Group.
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Affordable Benefits — U.S. postings state the employer covers 100% of medical and dental premiums for employees and eligible dependents, with company‑paid life and long‑term disability. This materially reduces employee costs for core coverage and signals strong baseline healthcare value.
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Retirement Support — A 401(k) with employer match is consistently advertised alongside core benefits. This indicates company-backed long‑term savings support as part of the total package.
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Leave & Time Off Breadth — Generous paid time off, paid company holidays, and additional flex days are explicitly listed in recent postings. This breadth of time‑off options supports planned rest and flexibility.
BEUMER Group Insights
What We Do
The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,400 employees worldwide, the BEUMER Group has annual sales of about EUR 1.2 billion. The BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling. Long-term success instead of short-term profits To achieve long-term success, a company needs sustainable development and reliable partnerships. This requires trust and solid core values. Responsibility for products ... These values guide us in our efforts to continually and sustainably improve our products, processes, and organisation. Our pursuit of quality leadership leads to outstanding performance in our work, processes, products, services, and in the quality of our customers' results. ... and the environment For us, sustainability means a balance between environmental sensitivity, economic success, and social responsibility. Energyefficient, environmentally friendly, and safe production and product design are just as important as avoiding accidents and health risks. We achieve this through: • Energy-efficient product design • Future-oriented technologies • Prevention of environmental pollution, accidents, and health risks • Ongoing product optimisation and employee training • Commitment that goes above and beyond legal requirements Legal notice: https://www.beumergroup.com/en/legal-notice YouTube: https://www.youtube.com/user/BeumerGroup Facebook: https://www.facebook.com/BeumerGroup Twitter: https://twitter.com/BEUMERGroup
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