About Reach Security:
Reach www.reach.security integrates with your existing security tools to identify blind spots across your defenses, prioritize fixes, automatically remediate misconfigurations, and continuously validate that your security posture remains strong
About the Role:
Reach Security seeking a skilled Senior IT Engineer to oversee our IT infrastructure, ensuring optimal performance and security. This role involves managing cloud services, providing IT support, enhancing IT systems, and maintaining documentation.
You’ll be pivotal in supporting our dynamic team by ensuring they have the reliable technology and assistance needed for their roles. Your expertise will contribute to the continuous improvement of our IT processes and the effective management of our IT resources.
In this role, you will:
Work globally across the company as the primary IT contact
Manage, configure, and troubleshoot IT cloud services (Google, Atlassian, Microsoft)
Recommend improvements for the organization’s IT systems
Implement enhancements or modifications to IT tools and processes
Provide IT support to remote employees
Offer technical assistance for queries/issues related to computer systems, hardware, network, and services
Manage employee onboarding/offboarding IT processes
Maintain inventory of hardware, software
Create and maintain IT documentation
Engage in research for new software/tools to support purchasing efforts
Support in developing and maintaining vendor relations and license management
Manage patch management for remote devices
Requirements and skills
3-7 years of experience in IT support/administration
Proficient with MacOS and Windows
Experience with Microsoft 365 account and email management
Direct experience deploying and maintaining device management solutions such as Intune
Working at Reach Security:
Competitive salary, and equity package
Comprehensive benefits package including:
Medical, dental, and vision insurance, including plan options with company-paid employee coverage
FSA, HSA, and 401(k) plans
Company paid life insurance and disability coverage, along with buy up options
Voluntary benefits including pet insurance, identify theft coverage, and legal services
Unlimited PTO and sick time
Skills Required
- 3-7 years of experience in IT support or administration
- Proficiency with macOS and Windows
- Experience managing Microsoft 365 accounts and email
- Direct experience deploying and maintaining device management solutions such as Intune
What We Do
Find and fix hidden risk – weaknesses, vulnerabilities, and misconfigurations using the capabilities and expertise available today. Reach is a virtual AI assistant creating leverage for security organizations to become proactive, using their capabilities to their full potential and defending reachable security gaps. Reach integrates with your existing security stack and provides insights and operational value in minutes. As threats, products, and workforce risk evolve, Reach unifies threat exposure management, security posture management, and configuration management continuously assessing defenses and remediating gaps to ensure the best protection possible. Founded in 2021 during a global pandemic that reshaped how organizations protect their workforce, Reach was built by security veterans from Palo Alto Networks and Proofpoint whose products have been trusted by tens of thousands of organizations. Today, Reach partners with leading security teams and world-class investors to realize a more secure world.
