The Role
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
IT Engineer
Position is open for Full time only
Strong expertise in Windows, preferably someone who is "boots on the ground". The ideal candidate should be closely involved with warehouse operations and capable of configuring desktops and other industrial devices.
After-hours support for critical issues or maintenance windows for specific time zones may be required.
Key Responsibilities:
OT Device Support:
Assist with the setup, maintenance, and troubleshooting OT devices used in industrial settings. Learn to manage and secure OT endpoints within our network. Support the computing infrastructure for refrigeration systems, including basic diagnostics and maintenance under site and IT supervision. Participate in the configuration and monitoring of TCP/IP networks, and security configuration to ensure 24/hr uptime and reliability
Remote Access and Support:
Use remote access tools for troubleshooting, system updates, and user support/administration. Proficiency in providing remote assistance to global team members, and configuration standardization projects.
Security:
Firewall administration to understand and implement OT/IT security measures. Participate in training to learn about network security best practices for industrial environments and implement enhanced security where applicable. Working Knowledge of SCADA is a plus
Vendor Interaction:
Assist in coordinating with refrigeration vendors, onsite facilities engineers, and 3rd party IT during system integration projects. Document vendor interactions and system configurations for future reference.
Documentation and Learning:
Contribute to system documentation, ensuring all actions are recorded accurately. Engage in continuous learning to stay updated with technology trends in OT.
Preferred Qualifications:
Education:
Associate/bachelor's degree in IT, Computer Science/Engineering is preferred or 5-7+ years equivalent experience in IT in lieu of a degree
Experience (preferred):
5+ yr experience in Medium-Enterprise IT. Candidates with OT experience preferred. Additional training for OT will be provided;
Experience with any remote support software (TeamViewer/Citrix/Rockwell), BMS, SaaS, web2-3 enabled platforms
Foundational knowledge in networking and OT security. Industrial computing environments, PLC, panels, Industrial paneling, HMI
Supply Chain, Manufacturing & Logistics, 3PL experience
Windows Enterprise Environments, Microsoft InTune, Active Directory, ServiceNOW
Desirable Certifications
· IT certification CompTIA A+, IT Security+, CCNA, cybersecurity, SANS GICSP
Why should you apply for this role?
As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The LTR team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients.
Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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The Company
What We Do
Brillio is the leader in global digital business transformation, applying technology with a human touch. We help businesses define internal and external transformation objectives, and translate those objectives into actionable market strategies using proprietary technologies. With 2600+ experts and 13 offices worldwide, Brillio is the ideal partner for enterprises that want to quickly increase their core business productivity, and achieve a competitive edge, with the latest digital solutions.
