IT Engineer - KSA
About the role
As an IT Engineer, you’ll be part of our global IT team managing the entire IT ecosystem across 9 offices worldwide. You’ll focus on automating, optimizing, and maintaining our Microsoft 365 environment while providing direct support to colleagues and implementing new solutions within our cloud-first IT landscape.
What you’ll do
- Resolve internal IT issues and collaborate with multi-functional teams.
- Provide feedback to improve product quality and reliability.
- Document incidents and communicate effectively with colleagues.
- Design, plan, and execute changes in the IT environment.
- Maintain administration for an ISO27001-compliant environment.
- Drive automation of recurring IT activities.
What we’re looking for
- Bachelor’s or master’s degree in IT or a related field.
- 3–6 years of experience in complex Microsoft environments.
- Strong skills in task automation, ideally using PowerShell.
- Hands-on expertise in implementing and managing Microsoft 365 environments, including applications and collaboration platforms such as Microsoft Teams, SharePoint, OneDrive, Outlook, Azure AD, and Azure services for workplace solutions (e.g., Intune MDM, Microsoft Defender suite).
- Solid understanding of networking (LAN/WAN, Ubiquiti, FortiGate, Azure networking, etc..).
- Familiarity or knowledge of the ServiceNow platform is a big plus.
- Knowledge of security, compliance, and ITIL principles.
- Strong problem-solving, planning, and communication skills.
- Proactive, self-motivated, and able to work independently or in a team.
Top Skills
What We Do
Plat4mation is a global pure-play ServiceNow Elite partner that makes work flow. Our solutions and strategic guidance drive digital transformation and boost employee happiness. Hereby empowering people to get work done quickly and efficiently so they can focus on what truly matters in their work.
By utilizing the golden square – People, Process, Platform and Performance, we provide tailored ServiceNow solutions and insights to ensure work flows intelligently across and between organizations. Enabling customers to continually measure and improve performance. After all, technology is only as good as the processes implemented around it, which in turn are only as good as the insights gained from it and the people responsible for them.
Part of our success comes down to our unique company culture. We ensure our employees are happy and fully energized, so they can go the extra mile to deliver the extra smile. We provide them the right challenges and stimulate professional and personal growth. There is always room for good ideas and the doors to our leadership team are wide open. But more importantly, we make sure there is room for fun. We regularly organize Fun4U events to socialize and recharge our batteries. With an Employee Net Promotor Score of >9, we can truly say we are a great place to work.
