Job Description:
IT Engineer (Japanese Speaker)
Provide expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) to our Japanese clients throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/transformation efforts. Monitors service delivery compliance to budget, quality standards, and customers and/or internal businesses/end user requirements. Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management/monitoring/troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/service relationship between the company and the customer, and between the company and subcontractors/vendors. Works with the key customers and/or internal businesses/end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business.
Responsibilities:
Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
Resolve most technical incidents independently within your technical area.
Work with team members to resolve more complex or cross-technology incidents.
Identify potential escalations and alert management proactively.
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
Independently reviews, implements, and verifies changes/solutions of moderate complexity and risk to meet customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.
Apply patch and security changes per policy.
Proactively monitor the environment for patch compliance.
Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Solution Design: Applies the company solutions to meet moderately complex customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.
Provide continual improvement recommendations/direction- setting advice within work team.
Participate in customer and internal projects, including transformation.
Lead projects from own responsibility area.
Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters.
Education and Experience Required:
Bachelor's degree in Computer Science, Engineering, IT or related field or equivalent work experience.
Typically 2 - 5 years of relevant experience.
Knowledge and Skills:
General understanding of related IT infra technologies.
General Project Management.
Customer/Vendor Management.
Business Analysis.
General Financial Management.
Excellent communication (written and spoken) in Japanese language (at least certified with JLPT Level 1/N1, Level2/N2 or Level 3/N3).
Good level of communication in English.
Experience in any of the following skills would be preferred:
Windows server Linux Wintel Programming language
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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Skills Required
- Bachelor's degree in Computer Science, Engineering, IT or related field or equivalent work experience
- 2 - 5 years of relevant experience
- Excellent communication in Japanese (JLPT Level 1/N1, Level 2/N2, or Level 3/N3 certified)
- Good level of communication in English
- Experience in IT infrastructure technologies
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
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Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
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Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
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Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
