IT Engineer I

Description

Description

Job Title: IT Engineer I

Reports To: Sr. Director, IT Infrastructure & Security 

Salary: 

Purpose of Position The Sr. Systems Engineer is primarily responsible for leading the end-to-end secure operations of core compute systems infrastructure both on-prem and cloud including high availability, replication, DR preparation and testing. This role ensures close integration with other business applications to maintain a highly integrated and available platform for mission critical logistics operations. Lead the development of standards and partner with other team members to support the IT mission.
 

Values and Business Practices Non-negotiable

• Customer First
• We treat employees with respect and dignity
• We operate with high business ethics
• We don’t lie, steal or cheat to make a living
• We are a good corporate citizen
• We value our professional relationships
• We strive to have a “Continuous Improvement Culture” • Safety
• Attitude towards customers
• Continued under performance

Company Expectations

Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

Attitude: Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.

Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.

Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work.

Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.

Follows directions: Follows all written and verbal instructions provided by management, project leader, etc.…

Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.

Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.

Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.

Position Competency 

     Required

• 8+ years in enterprise infrastructure engineering, with 4+ years of hands-on Nutanix administration (AHV, Prism, AOS lifecycle) at production scale.

• Demonstrated   ability to work autonomously — setting technical direction, prioritizing initiatives, and guiding architecture decisions.

• Track record of leading disaster recovery programs, including designing test   strategy and owning results and remediation.

• Experience   in cloud infrastructure platforms (Azure, AWS, or similar); integration with and migration to platform-agnostic infrastructure preferred

• Strong   documentation discipline — able to convert tribal knowledge and undocumented systems into clear runbooks and standards.

• Strong   hands-on expertise with Windows Server, Linux, Active Directory, DNS/DHCP,   and enterprise networking (firewalls, VPN, VLANs).

• Proficiency   in SQL Server environments and Windows Failover Clustering support.

• Scripting   ability in PowerShell and/or Python for infrastructure automation and   reporting.

• Experience   mentoring engineers or informally leading technical initiatives without   formal management authority.

• Experience   administering Microsoft 365 (Exchange, SharePoint, Teams) and cloud identity   synchronization.

• Familiarity   with endpoint and security concepts and tools (such as XDR, SASE, DLP) and security   patch management.

Ability to participate in after-hours maintenance windows and incident response on a rotating basis. 

      

   Preferred

• Prior experience leading or contributing to an on-prem-to-cloud infrastructure   migration.

• Nutanix Certified Professional (NCP) or higher; cloud certifications (AZ-104/AZ-800,   AWS SysOps/Solutions Architect) a plus.

• Knowledge with Citrix Virtual Apps & Desktops and/or Parallels RAS, especially   platform migrations.

• Experience with NAS, Wasabi or other S3-compatible cloud storage, and ShareFile administration.

Exposure to warehouse automation, AWS, or WMS environments in a 3PL or logistics setting.

Position Expectations

      

Role   Evolution 

• Ramp-up   and assume ownership of the virtualization environment.

• Stabilize   and modernize cluster architecture, DR posture, and operational standards;   document runbooks, configurations, & design decisions.

• Build   familiarity with cloud platforms for future cloud adoption and   hybrid-integration

• Lead   technical planning and execution of the organization's hybrid infrastructure   platform.

Leadership   Expectations 

• Acts   as primary technical infrastructure architect, operating independently with   high-level direction.

• Serve   as escalation point for complex issues & major incidents; lead RCA &   remediation.

• Mentor   other engineers & represent infrastructure in vendor negotiations &   cross-functional planning. 

Key   Responsibilities 

Virtualization   Infrastructure

• Own  end-to-end architecture, administration, and roadmap for compute infrastructure.

• Set standards for cluster health, host/VM performance, storage utilization, and resource allocation; drive continuous optimization.

• Lead lifecycle management including firmware, AOS, and hypervisor upgrades; independently troubleshoot complex hardware and virtualization issues.

Documentation   & Operational Support

• Maintain infrastructure documentation, SOPs, and network/DR diagrams; participate in change management and capacity planning.

• Participate in after-hours maintenance and incident response as required.

Disaster   Recovery, Replication & Backup

• Own DR architecture, including Replication, Protection Policies, and Recovery Plans; define validation cadence and lead monthly Recovery Plan validation.

• Design   and lead quarterly disaster recovery testing; report results and risk posture   to leadership.

Author and maintain disaster recovery documentation, runbooks, and recovery procedures as the DR program owner. 

Server   Infrastructure

• Administer physical and virtual Windows/Linux servers; monitor health, performance, and capacity; troubleshoot OS, application, hardware, and storage issues.

• Manage provisioning, decommissioning, migrations, upgrades, and clustered/HA environments; maintain configuration standards.

Active   Directory, DNS & DHCP

• Administer Active Directory across four Domain Controllers, Group Policy, and account/OU administration; monitor AD replication.

• Administer   DNS/DHCP, Certificate Services, authentication troubleshooting, and identity   sync with cloud services.

Domain Registration & External DNS

• Administer domain registration and external DNS, including renewals, & SSL/DNS   verification.

Automation  & Infrastructure Development

• Develop PowerShell/Python solutions for infrastructure automation, API integrations,   monitoring, reporting, and asset inventory sync.

• Experience w/ Ansible and Terraform for automated deployments

SQL   Server & Data Systems

• Support SQL Server cluster health and performance; support Windows Failover   Clustering, backup validation, restore testing, and replication monitoring.

Productivity   Suites & Business Applications

• Administer Microsoft 365, Exchange Online, SharePoint, Teams, Power BI, and Power Automate; manage licensing and provisioning.

Identity   & Access Management

• Support the full identity lifecycle: provisioning/deprovisioning, AD/M365 administration, security groups, and periodic access reviews.

File   Services & Cloud Storage

• Administer three on-prem and cloud-based File Servers, cloud replication, secure file exchange with partners including permissions, security, and auditing.

Work   Environment

• On-site/hybrid role based in Carlisle, PA, with occasional travel to other facilities as   needed. 

Ability to support after-hours and weekend work required for maintenance windows, upgrades, and incident response