IT Endpoint Intern

Posted 6 Days Ago
Be an Early Applicant
University Park, PA, USA
In-Office
Internship
Edtech
We are one community impacting many. We Are Penn State.
The Role
Support endpoint systems administration and desktop computing tasks: assist with OS installation/configuration, deployment ticketing, inventory/auditing, software package updates, documentation, and technical writing. Work up to 20 hours/week during semesters and 40 hours/week in summer.
Summary Generated by Built In
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking students to work across a variety of information technology disciplines including, but not limited to: endpoint systems administration, computing support, networking, and cybersecurity.

ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

Responsibilities include:

  • Assisting in Computer deployment ticketing

  • Assisting in OS installation, configuration, and testing of end-user desktop computing hardware and software

  • Assisting in end-user desktop customization and delivery

  • Assisting with equipment inventory and auditing

  • Technical writing

  • Assisting in the development of process and equipment documentation

  • Assisting with software package updating, development, and testing

  • Assisting with various initiatives and other duties as assigned

Required skills and experience include:

  • Excellent communication, customer service, technical writing, and organizational skills

Preferred skills and experience include:

  • Configuration, installation, and support of desktop computing equipment as well as programming

  • Microsoft Windows and Linux systems in a domain environment

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary.

This is a paid part-time position, located near Penn State’s University Park Campus in State College, PA. Relocation and housing are not provided.

ARL’s purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intelligence Community (IC). 

FOR FURTHER INFORMATION on ARL, please visit our web site at www.arl.psu.edu

 

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

 

 

All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation.  You must be a U.S. citizen to apply.  Employment with the ARL will require successful completion of a pre-employment drug screen.

 

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

 

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

 

 

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Penn State Policies

Copyright Information

Hotlines

Skills Required

  • Excellent communication skills
  • Customer service skills
  • Technical writing skills
  • Organizational skills
  • Must be a U.S. citizen
  • Ability to obtain a government security clearance
  • Successful completion of background check(s)
  • Successful completion of a pre-employment drug screen
  • Availability up to 20 hours/week during fall and spring, 40 hours/week in summer
  • Configuration, installation, and support of desktop computing equipment
  • Programming
  • Microsoft Windows systems in a domain environment
  • Linux systems in a domain environment

Penn State University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penn State University and has not been reviewed or approved by Penn State University.

  • Retirement Support Employer contributions to SERS and the TIAA Alternate Plan are described as significant, with supplemental retirement options available. Feedback suggests these choices and contributions create strong long‑term value.
  • Leave & Time Off Breadth Full‑time employees accrue over 24 sick and vacation days annually, with additional university holidays and a winter break. Feedback suggests this depth of leave supports work–life balance.
  • Inclusive Benefits Coverage A 75% tuition discount extends to employees, spouses, and dependent children up to age 26 across resident instruction, World Campus, and Penn College courses. Feedback suggests this broad eligibility meaningfully enhances total rewards, especially for families.

Penn State University Insights

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The Company
HQ: University Park, PA
31,771 Employees
Year Founded: 1855

What We Do

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our nearly 88,000 students and 17,000 faculty and staff know the real measure of success goes beyond the classroom—it’s the positive impact made on communities across the world. From access to state-of-the-art resources to interdisciplinary pursuits in collaborative atmospheres, a Penn State degree is more than an education. The experiences and knowledge gained here will form the foundation for the lives our students build. Their contributions to the world begin with a Penn State degree. We Are Penn State.

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