IT Director- Microsoft 365 Collaboration & Productivity

Posted Yesterday
Be an Early Applicant
3 Locations
Hybrid
Expert/Leader
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
In an era of dynamic change, Aerospace is addressing the most complex challenges in space.
The Role
Lead strategy, governance, operations, and adoption for Microsoft 365 collaboration workloads (Exchange Online, Teams, SharePoint, OneDrive, M365 Apps, Power Platform). Ensure service reliability, drive roadmap and user adoption, manage engineering/support teams and vendors, oversee licensing and cost optimization, and partner with Identity, Security, Compliance, and Endpoint teams. Serve as escalation point and provide executive reporting.
Summary Generated by Built In

The Director of Microsoft 365 Collaboration & Productivity is responsible for the strategy, delivery, governance, and operations of the organization’s Microsoft 365 collaboration and productivity services. This role owns the day to day, and strategic management of the Microsoft 365 tenant workloads related to messaging, collaboration, content, and productivity, excluding identity, security platforms, compliance tooling, and endpoint management. 

The Director ensures Microsoft 365 services are reliable, scalable, user focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain ownership of their respective platforms. 


Responsibilities

In Scope Platforms & Services 

This role owns strategy and operations for: 

  • Microsoft 365 service configuration and Feature enhancements for both Commercial and Government tenants 
  • Exchange Online (email, calendaring, mail flow operations) 
  • Microsoft Teams (chat, meetings, collaboration, voice if applicable) 
  • SharePoint Online (sites, content services, information architecture) 
  • OneDrive for Business (users backups, Geo restrictions, and Geo data storage) 
  • Microsoft 365 Apps (desktop and web productivity applications) 
  • Power Platform tenant governance (Power Apps, Power Automate, Power BI – non-security aspects) 
  • Copilot adoption and governance (adoption and Evangelizing usage) 

Key Responsibilities 

Microsoft 365 Strategy & Roadmap 

  • Define and execute the Microsoft 365 collaboration and productivity roadmap aligned with business priorities. 
  • Drive adoption of modern collaboration patterns and productivity best practices. 
  • Evaluate new Microsoft 365 features and services for business value and usability. 

Platform Ownership & Operations 

  • Own the operational health, availability, and performance of collaboration workloads. 
  • Lead configuration, lifecycle management, and service optimization for:  
  • Exchange Online 
  • Teams 
  • SharePoint Online 
  • OneDrive 
  • Oversee tenant level configuration related to usability, sharing models, and collaboration standards (in alignment with Security and Identity teams). 

Governance & User Experience 

  • Establish governance models for:  
  • Teams creation and lifecycle 
  • SharePoint site provisioning and ownership 
  • Content organization and collaboration standards 
  • Balance governance with ease of use and productivity. 
  • Champion user experience improvements and simplification of collaboration tools. 

Adoption, Change & Enablement 

  • Lead Microsoft 365 adoption initiatives and change management efforts. 
  • Partner with Communications, HR, and Business Units to drive usage and value. 
  • Ensure end user training materials, guidance, and self user training materials, guidance, and self service resources are available and current. 

Cross Functional Collaboration 

  • Partner closely with:  
  • Identity teams for authentication and access dependencies 
  • Security and Compliance teams for policy alignment and platform integrations 
  • Endpoint/Intune teams for client and device alignment 
  • Serve as the primary escalation point for Microsoft 365 collaboration platform issues. 

Leadership & Vendor Management 

  • Lead Microsoft 365 engineering, administration, and support teams. 
  • Manage Microsoft support engagements and third party vendors related to collaboration services. 
  • Provide executive level reporting on service health, adoption, and roadmap progress. 

Financial & License Management 

  • Own Microsoft 365 collaboration licensing strategy and cost optimization. 
  • Forecast demand and manage budgets related to productivity services. 
  • Drive license efficiency and usage transparency. 

Qualifications

YOU MUST HAVE

  • 10+ years of IT experience, with 5+ years leading enterprise Microsoft 365 environments 
  • Experience working with GCC high and knowledge of federal regulations
  • Deep expertise in:  
    • Exchange Online 
    • Microsoft Teams 
    • SharePoint Online and OneDrive 
    • Microsoft 365 Apps 
  • Proven experience operating largescale collaboration platforms 
  • Strong background in:  
    • SaaS operations 
    • Platform governance 
    • User adoption and change management 
  • Experience leading technical teams and influencing senior stakeholders 
  • Ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. 

WE VALUE

  • Microsoft 365 or Collaboration focused certifications 
  • Experience supporting hybrid or remote workforces 
  • Experience with tenant consolidation or largescale M365 migrations 
  • Familiarity with enterprise IT service management (ITSM) practices 

US CITIZEN REQUIREMENT

Must be a US Citizen due to contractual requirements


About us:

Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused execution. 

Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere else.

Focusing on our customers, investing in innovation, and building a culture of accountability and performance is how we're shaping what comes next.

Every horizon. Every mission. Every day.

Benefits:

Beyond a performance-driven salary, you'll work alongside dedicated experts on technology that's advancing aviation. As a Honeywell Aerospace employee, you're eligible for a comprehensive benefits package that includes:

  • Employer-subsidized medical, dental, vision and life insurance
  • Short-term and long-term disability coverage
  • 401(k) match, flexible spending accounts and health savings accounts
  • Employee assistance program and educational assistance
  • Parental leave and 12 paid holidays
  • Paid time off for vacation, personal and sick time

Explore your benefits: https://honeywellaerospacebenefits.com/

POSTING TIMELINE

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.


Skills Required

  • 10+ years of IT experience
  • 5+ years leading enterprise Microsoft 365 environments
  • Experience working with GCC High and knowledge of federal regulations
  • Deep expertise in Exchange Online
  • Deep expertise in Microsoft Teams
  • Deep expertise in SharePoint Online and OneDrive
  • Deep expertise in Microsoft 365 Apps
  • Proven experience operating large-scale collaboration platforms
  • Background in SaaS operations, platform governance, and user adoption/change management
  • Experience leading technical teams and influencing senior stakeholders
  • Ability to obtain a U.S. Security Clearance (U.S. Citizenship required)
  • US Citizenship (must be a US Citizen due to contractual requirements)
  • Microsoft 365 or collaboration-focused certifications
  • Experience supporting hybrid or remote workforces
  • Experience with tenant consolidation or large-scale M365 migrations
  • Familiarity with enterprise IT service management (ITSM) practices

The Aerospace Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Aerospace Corporation and has not been reviewed or approved by The Aerospace Corporation.

  • Retirement Support The 401(k) plan provides a company‑paid contribution of 8–12% based on years of service with immediate eligibility and vesting, and eligible employees can access retiree medical benefits.
  • Leave & Time Off Breadth Paid time off includes 15 vacation days (rising to 20 after five years), nine paid holidays, and unlimited sick time for exempt employees with accruals for non‑exempt staff.
  • Flexible Benefits Flexible work models include a 9/80 schedule with alternating Fridays off, supported by backup care services, an EAP, relocation assistance, and home‑office stipends where applicable.

The Aerospace Corporation Insights

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The Company
HQ: Chantilly, VA
4,600 Employees
Year Founded: 1960

What We Do

The space enterprise has been transformed by rapid change and growth. New vehicles for national security space, a more rapid launch cadence, proliferated satellite constellations, the pursuit of interplanetary exploration, and thriving commercial ventures are changing the nature of the space industry. The Aerospace Corporation (Aerospace) is a leading architect for U.S. space programs, shaping efforts to outpace threats to our national security while cultivating the technologies needed to further this new era of space commercialization and exploration. Aerospace works across the space enterprise in service of the public interest. In addition to supporting the Department of Defense and the Intelligence Community, our customers include NASA, NOAA, numerous federal agencies, and commercial space — all of whom benefit from our deep technical knowledge. We only pursue business related to the space mission and complementary fields, operating as the nation’s trusted partner to solve the toughest challenges and develop reliable and innovative technologies. Innovation in space occurs when people have the freedom to imagine and do. At Aerospace, we take pride in our readiness to solve some of the most complex challenges in the space enterprise.

Why Work With Us

We are a non-profit corporation chartered by the government to work on the hardest problems in space. We employ technical experts in every discipline of space-related science and engineering who touch every part of the US space program. Come join us as we make an impact bigger than ourselves.

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