TBC Bank Uzbekistan, the first digital bank in Uzbekistan and a part of TBC Bank Group PLC, commenced its operations in 2020. Today, the bank is rapidly developing, offering retail banking solutions through its innovative fintech platform. Over 4 million registered users have access to banking services via its mobile application. 'Making People's Life Easier' - the core principle of TBC Bank's operations. By advancing digital technologies across all spheres of life, TBC Bank is dedicated to building a bank free from queues, physical offices, bureaucracy, complex terminologies, and lengthy waits.
We are looking for talented IT Customer Support Specialist with experience to join our team
Primary Focus:
- Knowledge of operating systems (Windows, macOS, Linux);
- Skills in working with office applications (Microsoft Office, Google Workspace);
- Fundamentals of network technologies (TCP/IP, routing, VPN);
- Experience with hardware (computers, printers, routers);
- Ability to install and configure IP cameras, analog cameras and video recorder systems (DVR/NVR);
- Service maintenance of laptops, computers, cameras and (DVR/NVR).
Qualifications:
- Ability to identify and troubleshoot technical problems
- Conducting diagnostics of software and hardware
- Using remote support tools
- Ability to explain technical issues in simple terms
- Ability to work with users and listen to their needs
- Documentation and reporting skills
- Ability to collaborate with other departments (e.g. developers, system administrators)
- Willingness to learn and share knowledge with colleagues
- Ability to multitask
- Compliance with security and data privacy policies.
Working with us means:
- An open atmosphere and vibrant team life without unnecessary bureaucracy or dress code;
- Medical insurance with extended coverage after the probation period;
- Coverage for conference participation, discounts for English language courses, and access to educational platforms (Coursera, Udemy);
- Internal meetups: lightning & thunder talks;
- High-performance equipment and additional monitors for productive work;
- Class “A” office in the city center
- A multicultural team (Georgia, Russia, Poland, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan);
- Referral program 'Bring a Friend' with bonus opportunities;
- Coffee points for snacks at any time;
- Team-building and sports events that foster team spirit.
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What We Do
We are the team of the first digital bank in Uzbekistan. Our team is a squad of professionals doing the job they love. Honesty and openeness are the main values for each employee. TBC Bank is always ready to offer something new. We develop innovative method of working for banks in Uzbekistan. Become a part of the big and collegiate team of TBC Bank! If you share our values and ready to change people's lives making it easier, join us now!
