**local candidates required due to onsite requirement
**first round of interviews via Teams. Second round of interviews ONSITE. NO exceptions
**This position requires onsite 2 days a week with 3 remote
*Contractor will be responsible for purchasing parking through VDOT’s Parking Management Office or procuring their own parking
**Contract to be extended beyond 6/30/26, likely by 6-12+ months
Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency. The position will also manage escalations for work within the service, product and project delivery pipelines.
Position specific responsibilities and duties will include, but not limited to:
• Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
• Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
• Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
• Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
• Responsible for building and maintaining relationships with assigned business partners.
• Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
• Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
• Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
• Managing escalations related to technology procurements, projects and service delivery requests.
• Identifying, championing, and communicating customer needs.
• Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
• Support continued compliance with VDOT and VITA policies, standards, and guidelines.
Desired Skills to Partner with Districts:
• Bachelor's degree or six (6) years or more of related experience. (6yrs)
• Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
• Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs)
• Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
• Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
• Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
• Ability to connect strategy to execution; Strategic thinker. (10yrs)
• Experience in Product Line planning, development and management. (10yrs)
• Understanding of VDOT's Organization Structure to include Districts and Central Office.
Requirement
Mandatory / Preferred
Required Experience
Unit
Bachelor’s degree or six (6) years or more of related experience in an Information Technology role.
Required
6
Years
Experience working in Information Technology, including knowledge of SDLC, Agile methodology, and technology procurements.
Required
5
Years
Strong written and verbal communication skills, including presenting to leadership at all levels.
Required
10
Years
Ability to listen, build rapport, and establish credibility as a strategic partner. Ability to influence opinions without relying on positional authority.
Required
10
Years
Skilled in conflict negotiation and resolution; experience handling difficult customers and navigating uncomfortable situations.
Required
10
Years
Ability to share ownership and drive results as a team, focusing on purpose, value, and outcomes rather than specific solutions.
Required
10
Years
Ability to connect strategy to execution and demonstrate strategic thinking.
Required
10
Years
Experience in product line planning, development, and management.
Required
1
Years
Skills Required
- Bachelor's degree or six or more years of related experience in an Information Technology role
- Five or more years of Information Technology experience, including SDLC, Agile methodology, and technology procurements
- Ten or more years of strong written and verbal communication skills, including presenting to leadership at all levels
- Ten or more years of experience building rapport, establishing credibility as a strategic partner, and influencing opinions without positional authority
- Ten or more years of conflict negotiation and resolution experience, including handling difficult customers and uncomfortable situations
- Ten or more years of experience sharing ownership, driving team results, and focusing on purpose, value, and outcomes
- Ten or more years of experience connecting strategy to execution and demonstrating strategic thinking
- At least one year of experience in product line planning, development, and management
What We Do
Betis Group, Inc. provides information technology products, solutions, and services to public and private-sector organizations, including government, commercial, healthcare, and education clients. The company delivers end-to-end support across systems and software engineering, enterprise IT, cloud platforms, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware and software sales. It also manages infrastructure and applications, supports secure operations, and helps clients modernize and improve performance.
