If building and maintaining cloud scalable systems and solving complex problems is your passion, you are reliable, collegial and thrive in a fast-paced collaborative environment, this is the job for you. The CloudOps Engineer will use their expertise to design, develop, and document our cloud infrastructure, and cloud monitoring solutions. This individual will work with team members to gather requirements and deploy cloud technology to help scale our platform used to power the world’s video advertising. The role involves monitoring production environments, incident management, troubleshooting, deployments, automation, security, and continuous improvement of cloud operations.
Requirements
- Automate manual ops tasks to streamline processes and reduce manual effort.
- Identify areas where systems can be improved to increase system reliability and reduce system incidents.
- Manage and support proactive monitoring solutions across the Production environment
- Look for trends and themes in issues reported in Live Applications and facilitate investigations by Developers to avoid repeated occurrences
- Perform actions on the Product codebase (backend/frontend) for real-time diagnosis of major incidents in Live systems
- Perform analysis and reporting on frequently occurring Live problems
- Deliver Tier 3 support for Extreme Reach production infrastructure across a 3-shift rotation (APAC, UK/EMEA, US), providing 24x7 on-call coverage during Weekend & Public Holiday to resolve complex issues to maintain critical service availability and reliability.
- Act as a first responder for infrastructure and production incidents.
- Perform root-cause analysis and prepare incident/RCA reports.
- Implement corrective and preventive actions to avoid recurring incidents.
- Creates and manages Automated Infrastructure solutions. Automated builds and configuration management.
- Assist Developers who are fixing bugs to understand the detail and user scenarios around reported bugs to accelerate triage and fixing
- Understands the fundamentals of large scale on-prem and cloud mission critical systems; networking, security, redundancy, scalability, monitoring, & performance KPIs.
- Fast, adaptable, with a proven ability to integrate and exploit new technologies, PAAS offerings, and API’s
Benefits
What we offer
- Competitive benefits
- We promote a flexible hybrid working approach to help you find the best working balance
- A global diverse community, where we learn from each other. At Extreme Reach, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
Skills Required
- Experience designing, developing, and documenting scalable cloud infrastructure
- Experience developing and managing cloud monitoring solutions
- Ability to automate manual operations tasks and infrastructure processes
- Experience with proactive production monitoring and incident response
- Experience troubleshooting live applications and production infrastructure
- Experience performing root-cause analysis and preparing incident reports
- Experience creating automated infrastructure builds and configuration management solutions
- Understanding of networking, security, redundancy, scalability, monitoring, and performance KPIs
- Ability to provide Tier 3 production support in a 24/7 on-call rotation
- Ability to work with backend and frontend codebases for real-time incident diagnosis
- Ability to work with PaaS offerings, APIs, and new technologies
What We Do
XR Extreme Reach is the company behind the leading tech platform powering the global creative economy. We move creative at the speed of media, delivering unparalleled control, visibility and insight. Simplify campaign complexity with one global partner. See More. Know More.
