Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services
Job DescriptionThe IT Operations role operates within an Agile and DevOps environment, supporting the delivery and maintenance of technology solutions throughout their lifecycle. The position contributes to the consideration of operational requirements during solution design, helps ensure the stability of production and non-production environments, and supports monitoring and operational activities. The role participates in project meetings and collaborates with stakeholders on activities such as complexity assessments, risk evaluations, and solution planning. Additionally, it works closely with Application Production Support teams to identify and promote application production best practices across projects and team
- Participating in the definition of the technical solution
- Integrating the production and infrastructure requirements in the scoping and in the product backlog
- Ensuring the upskilling of the Product/Project team on application production best practices
- Ensuring the provision of Production and infrastructure resources by facilitating the deployment of solutions
- Liaising with Production Support Applications to implement monitoring and facilitate service supervision
- Contributing to maintaining the services in operational condition
- Contributing to the continuous improvement of Production (Automation, performance improvement, etc.)
- Minimum 2 years of experience;
- IT Infrastructure;
- Production Operation Steering;
- IT Risk and Cyber Security
- English language
Desirable
- 3 years of experience;
- Strive continuously for customer satisfaction;
- Aim to deliver very high quality results;
- Respect the procedures, methodologies and directives;
- Good capability of managing stress and conflicts;
- Good listening and questioning ability;
- Good learning skills;
- Ability to plan work ahead and to prioritize workload;
- Be able to adapt to changes and evolution.
Skills Required
- Minimum 2 years of experience
- IT infrastructure experience
- Production operation steering experience
- IT risk and cybersecurity knowledge
- English language proficiency
- 3 years of experience
- Customer satisfaction orientation
- Ability to deliver high-quality results
- Ability to follow procedures, methodologies, and directives
- Stress and conflict management capability
- Good listening and questioning ability
- Good learning skills
- Ability to plan and prioritize workload
- Ability to adapt to change
What We Do
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. Top Employer Europe 2024
