IT Business Systems Analyst (Business Application Support)

Posted 25 Days Ago
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Hiring Remotely in Ljubljana, SVN
Remote
Junior
Gaming • Mobile
We create experiences that look, play, & feel good.
The Role
The IT Business Systems Analyst provides technical support for business applications, collaborates with teams to resolve issues, manages user data access, and maintains dashboards and reports. They also oversee application configurations and improvements, ensuring efficiency in business processes.
Summary Generated by Built In

Love when everything just works? So do we. That's why we're looking for an IT Business Systems Analyst who's a natural problem solver, a strong collaborator, and someone who thrives on making things run smoothly behind the scenes.

Your main focus will be keeping business applications reliable, spotting issues early, and turning feedback into meaningful improvements. You'll play an important role in helping teams get the most out of their tools — bringing clarity to complexity and making sure everything keeps running smoothly.

In this role you will

  • Provide support to users across business applications (ERP, HR, and other systems) by troubleshooting issues, resolving incidents and requests, and helping users understand system processes and functionality.
  • Collaborate with teams across the company to understand needs and translate them into data solutions.
  • Coordinate effectively with internal teams and external partners during issue resolution, ensuring clear, structured, and timely communication throughout the process.
  • Manage user access and permissions across business applications.
  • Configure and optimize business applications based on business needs and improvement opportunities.
  • Prepare and maintain dashboards and reports (SQL, SOQL, Power BI) using data from business applications.
  • Participate in implementation projects, define requirements, and ensure a data-driven approach when introducing new features.
  • Test system changes and new functionalities, ensuring data accuracy and consistency across environments.
  • Maintain and improve data integrations to ensure reliable data flow between systems.
  • Keep documentation and data logic clear, structured, and up to date.

What we are looking for

  • Problem-solving mindset with confidence in working with data and troubleshooting issues.
  • Ability to work independently, prioritize tasks, and take ownership of work.
  • A proactive, hands-on approach and motivation to build and improve processes.
  • A good understanding of business processes and how they connect across departments.
  • Strong communication skills to work with both technical and non-technical stakeholders.
  • Fluency in English, both written and spoken.

Your experience

  •  2+ years of experience with business applications and user support.
  • Experience with hands-on software troubleshooting.
  • Experience with IT project management. 
  • Experience in working with ERP, CRM (Salesforce), SQL SMS Studio, and/or Power BI is a plus.

What we offer

  • Employment relationship with Ekipa2, d.o.o. (an Outfit7 subsidiary) for an indefinite period of time, with a six-month probationary period.
  • Diverse work with exciting daily challenges, working as part of a team in a fun, relaxed environment.
  • Participation in attractive projects.
  • Development opportunities through training, seminars, and conferences.
  • Choice of sport, fitness, educational, and entertainment activities outside of work.
  • Healthy meals in the office.
  • Flexible working hours.
  • 24 days of paid vacation.
  • Participation in a discretionary bonus plan.
  • Christmas bonus (subject to internal policies).

Analitik poslovnih informacijskih sistemov II

Zahtevane so izkušnje z delom s poslovnimi aplikacijami. Sklenitev delovnega razmerja nudimo za nedoločen delovni čas s šestmesečnim poskusnim delom v podjetju Ekipa2 d.o.o., s sedežem v Ljubljani. Rok za prijavo: 30.05.2026

Note: With application to selected job position I hereby confirm that I have read and understood Outfit7's Candidate Privacy Policy.

Skills Required

  • 2+ years of experience with business applications and user support
  • Hands-on software troubleshooting experience
  • Experience in IT project management
  • Experience working with ERP, CRM (Salesforce), and Power BI
Am I A Good Fit?
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The Company
London
467 Employees
Year Founded: 2009

What We Do

Outfit7 is a global entertainment force, bringing billions joy through games, video content, theme parks, and more. What does that mean? Simply put: we create memorable experiences that look, play, and feel good. It’s in our power to make a positive impact by sharing joy, giving back, and entertaining the world – so that’s exactly what we do. Every day. Our universe has 25+ billion game downloads, 120+ billion video views, and up to 470 million monthly players to date. But we don’t play by the numbers. For us, what matters most is that we make the best products we can. As a team, every action we take is crafted with care because we build our future every day – investing in our culture, sharing knowledge, and empowering growth – and every positive action leads to another.

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