500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
You will act as the primary bridge between the business and IT, translating strategic objectives into technology solutions. Reporting to the Head of IT, you will own the enterprise SaaS portfolio, build trusted relationships with senior business stakeholders, and, as a confident, hands-on IT generalist, ensure the day-to-day technology experience of staff is seamless. This is a standalone role requiring someone who is equally comfortable presenting a technology strategy to the leadership team and troubleshooting a conferencing system before an important meeting.
ResponsibilitiesTechnology Strategy & Planning- Partner with senior leaders and department heads to understand business goals and co-develop a technology strategy that actively enables them
- Support the Head of IT to develop and maintain a multi-year IT roadmap, presenting it to stakeholders on a regular basis
- Identify and champion opportunities to improve business performance, efficiency and competitive advantage through technology
- Contribute to annual IT budgeting and business case development for technology investment.
- Own the end-to-end lifecycle of the company's SaaS portfolio — from evaluation and procurement through to renewal, rationalisation and retirement
- Manage vendor relationships, contracts and licence optimisation to ensure value for money and appropriate usage
- Maintain a clear, current inventory of all software assets, their owners, costs and renewal schedules
- Lead or support the selection and implementation of new software platforms, working closely with business stakeholders and the offshore support team.
- Serve as the trusted, visible, on-site technology advisor to business stakeholders at all levels
- Translate business needs into clear, actionable requirements for the offshore IT support team
- Act as the escalation point and internal advocate for the business when offshore support is insufficient or unresponsive
- Produce clear, accessible technology communications and updates for non-technical audiences.
- Ensure software and systems comply with relevant data protection, security and licensing obligations
- Identify and manage technology-related risks, feeding into broader business continuity and risk planning
- Define and maintain appropriate IT policies and standards in conjunction with the Head of IT.
- Provide practical, on-site support when the situation demands it — including troubleshooting meeting room AV and conferencing equipment, supporting new starter onboarding, and resolving issues that cannot be addressed remotely
- Be the visible, competent face of IT in the office, ensuring issues are resolved quickly and professionally.
- Demonstrable experience in an IT Business Partner, IT Manager or senior technology generalist role, with responsibility for stakeholder engagement at a senior level
- Strong understanding of SaaS platforms and software contract and licence management
- Proven ability to develop or contribute to technology roadmaps and strategies, and to communicate them clearly to non-technical audiences
- Experience translating business requirements into IT solutions, working with internal or external delivery teams
- Comfortable operating hands-on in a small company environment, including resolving practical IT issues as needed
- Strong organizational and prioritization skills, with the ability to manage a varied workload independently.
- Experience managing or coordinating an offshore or outsourced IT support function
- Familiarity with IT governance frameworks such as ITIL
- Experience with software procurement and vendor negotiation
- Exposure to cyber security principles and data protection obligations (e.g. UK GDPR).
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
- Competitive salary and annual reviews
- Opportunity to participate in Flo’s performance incentive scheme
- Paid holiday, sick leave, and female health leave
- Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
- Accelerated professional growth through world-changing work and learning support
- In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
- 5-week fully paid sabbatical at 5-year Floversary
- Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
Skills Required
- Demonstrable experience in an IT Business Partner, IT Manager or senior technology generalist role
- Strong understanding of SaaS platforms and software contract and licence management
- Proven ability to develop technology roadmaps and strategies, and communicate them clearly
- Experience translating business requirements into IT solutions
- Comfortable operating hands-on in a small company environment
- Strong organizational and prioritization skills
- Experience managing an offshore or outsourced IT support function
- Familiarity with IT governance frameworks such as ITIL
- Experience with software procurement and vendor negotiation
- Exposure to cyber security principles and data protection obligations
Flo Health Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flo Health Inc. and has not been reviewed or approved by Flo Health Inc..
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Parental & Family Support — Offerings include fully paid parental leave with additional support such as a return‑to‑work bonus and a dedicated policy for pregnancy loss. Coverage explicitly extends to adoptive and same‑sex parents, signaling inclusive family support.
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Leave & Time Off Breadth — Paid holiday and fully paid sick leave allocations are presented as substantial on top of local public holidays. This breadth indicates strong time‑off support relative to common market practices.
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Equity Value & Accessibility — Company‑wide eligibility for an employee share plan is highlighted as part of total rewards. Accessible equity participation can meaningfully augment overall compensation value.
Flo Health Inc. Insights
What We Do
Flo is the essential female health partner. We are building a better future for female health by helping women harness the power of their body signals. --------------- Flo in numbers: --------------- #1 period tracker in the USA by active audience #1 most downloaded female health app worldwide 47 million monthly active users 240 million installs 28M women got pregnant while using Flo (the number indicates users who logged pregnancy in app during 2015-2022) Flo prioritizes safety and keeps a sharp focus on being the most trusted digital source for women's health information. Flo intensively uses Data Science and AI to deliver the most personalized content and services available. Flo is currently available in 22 languages on iOS and Android. 55% of users are located in the US and Europe. We are committed to putting privacy of our users first. Our users trust our technology to keep their sensitive information private and we are responsible for providing a safe and secure platform for them to use. We regularly carry out privacy assessments to monitor risks including data protection impact assessments and third-party risk assessments. In March 2022 Flo completed an external, independent privacy audit which confirmed there are no gaps or weaknesses in our privacy practices.
