IT Business Analyst

IT Business Analyst

Country: United Kingdom

Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of dealerships throughout the United Kingdom.

We are currently looking for a Technical Business Analyst to join our IT department. This role will support the delivery of the SCUK’s Change Portfolio by collating requirements, reviewing designs and development activities, and supporting defect/incident management. The role will also include the support and management of driving the Technology Small Change Request backlog.

Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.

What you’ll be doing:

• Gathering and documenting functional and non-functional requirements from business stakeholders and IT support teams
• Reviewing system design to ensure alignment with requirements and needs of the business and IT support teams
• High level testing and hands-on reviewing of software functionality and demos
• Supporting incident and defect resolution
• Create and support the development of the ‘As Is’ and ‘To Be’ process and data maps and architectural designs.
• Supporting the Business Analyst Community for continuous improvement ideas and development needs
• Adhering to our commitment to Consumer Duty ensuring we put our customers’ needs first and set higher and clearer standards of consumer protection

What we’re looking for:

• At least 5 years’ experience as a Technical Business Analyst
• At least 5 years’ experience on Software Development programmes with knowledge and understanding of the development lifecycle
• Stakeholder management and conflict resolution skills
• Strong business process mapping and analysis experience
• The ability to chair, own, and steer critical development meetings to achieve a satisfactory outcome
• Ability to promote the exchange and development of knowledge and experience within the group
• Ability to demonstrate awareness and understanding of Santander’s business strategy and model and translates vision into priorities and direction
• Experience challenging and analysing business propositions to help others explore opportunities and generate initiatives
• Awareness and understanding of the main risks facing business area and their role in managing them
• The ability to assess the effectiveness of Santander’s arrangements to deliver effective governance, oversight and controls in the business and oversees changes when required
• Ability to ensure business and financial affairs are managed with diligence and integrity for the benefit of shareholders, customers and employees in compliance with relevant regulatory frameworks and regulation

We have a range of benefits available which include:

• Competitive salary of £65,000 - £75,000 PA dependant on experience
• 30 days holiday per annum, plus bank holidays
• Annual bonus based on personal and company performance
• Car allowance
• Private medical cover
• Generous pension contributions
• Employee assistance programme
• Enhanced family friendly policies
• Sharesave scheme
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc
• Local retail and high street brands discounts

Equal Opportunities

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.