IT Business Analyst

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Main Tasks and Responsibilities:

• Bring operational efficiency to the processes through process optimization
• Collect, analyze, and challenge the needs expressed by the business
• Help in the identification of business impacts caused by the solution and prepare action plans
• Validate the Business Requirement document and write the Detailed Functional Specifications document
• Define a relevant solution and estimate implementation costs
• Create and maintain functional documentation
• Assist end key uses in tests phase and ensure test plan roadmap is being followed 
• Assist functionally the IT teams during all the project phases
• Supervise the progress of the different projects
• Communicate with internal stakeholders on project status
• Efficiently report to its management
• Anticipate and/or advice client needs

Technical skills:

• At least 3 years of experience in BA function
• Strong analysis capacity
• Diverse technical knowledge (Automation will be a plus)
• Strong communication skills, written and oral (must be Fluent in English, French will be a big plus)
• Organized and delivery-focused with attention to detail, Project-oriented vision
• Strong documentation skills
• Knowledge of banking industry will be a plus
• Comfortable with basic office tools
• Knowledge in Lean Six Sigma will be a plus.

Language Skills:

• English

Soft Skills:

• High level of analysis and problem-solving capability  
• Organization and process-oriented skills
• Ability to clear communicate and report project status to the management
• Pro-active behavior regarding the ability to work in a fast changing and demanding environment
• Strong interpersonal and communication (spoken and written) skills  
• Accomplished team player  
• Client focus
• Good work ethic and high levels of motivation