Forrest T. Jones & Company, Inc., and its affiliates (“FTJ”), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets.
Position SummaryThe Business Analyst (BA) interacts with IT and business roles to elicit requirements and shape demand into work items for application development teams. The BA will become a subject matter expert on multiple applications supported by the IT group. Works with developers and business contacts to ensure that requirements and acceptance criteria are captured, documented and demonstrated throughout the application development life cycle. Ensures operational acceptance and ongoing evaluation of continuous improvement of applications.
Responsibilities
- Become deeply familiar with business capabilities, functions, and processes, including roles and tools supporting business needs.
- Lead business process analysis sessions with internal clients to determine requirements.
- Elicit and translate business functional, and technical requirements into work items used by application development teams.
- Lead requirement sessions to ensure a full understanding of deliverables for the team and stakeholders involved in the application development lifecycle.
- Collaborate with quality assurance to ensure testing outcomes align with acceptance criteria and business intent.
- Continuously review requirements to ensure that new or modified software conforms to enterprise standards and suggest modifications to conform to said standards as needed.
- Interact with Customers performing triage of break fix items to identify appropriate development resource(s) after observing or duplicating errors in test environments and providing this information to the team.
- Collaborate with project management on scope management and controls.
- Strong analytical skills are a must.
- Must be able to create business process workflows.
- Nice to have - working knowledge of SQL queries and data analysis.
- Ability to liaise with Development, business owners and internal customers.
- Best if experienced with:
- Insurance Industry experience.
- Insurance industry IT support and security.
- Laws, policies, procedures, or governance relevant to cybersecurity.
- BS in Computer Science, or equivalent experience in substantially similar position.
- 5+ years of Business Analyst experience within a software development organization.
We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE PASSING OF A DRUG SCREEN AND BACKGROUND CHECK.
Skills Required
- Bachelor’s degree in Computer Science or equivalent experience in a substantially similar position
- 5+ years of Business Analyst experience within a software development organization
- Strong analytical skills
- Ability to create business process workflows
- Ability to liaise with development teams, business owners, and internal customers
- Working knowledge of SQL queries and data analysis
- Insurance industry experience
- Insurance industry IT support and security experience
- Knowledge of cybersecurity-related laws, policies, procedures, or governance
What We Do
Forrest T. Jones & Company (FTJ) is an insurance agency and administrator that was established in 1953 to provide insurance products and other financial services to members of associations and other affinity groups. FTJ currently provides insurance programs to more than 80 national associations and employer groups with more than 1.5 million members. We work with more than 30 of the nation’s leading insurance companies to provide members / employees with access to high quality insurance plans—many with special features and benefits not readily available elsewhere—at favorable group rates. As the flagship of an enterprise that includes two life insurance companies, a reinsurance company, and a FINRA broker/dealer, FTJ offers an exceptional level of strength and flexibility for our association and affinity group clients. Throughout the years, FTJ has worked hand-in-hand with its clients in adding value to member and customer programs through quality insurance products. FTJ has been family owned and managed since its inception, and we pride ourselves on maintaining close, personal relationships with our clients. We strive to meet their needs in a dynamic environment by applying the latest technology, marketing expertise, and our relationships in the insurance industry to attain the best possible insurance plans for their members and support those plans with old-fashioned, high-touch personal service. The company is headquartered in Kansas City, Missouri.
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