IT Business Analyst

Posted Yesterday
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Manchester, Greater Manchester, England, GBR
In-Office
Entry level
Cloud • Information Technology • Marketing Tech • Software • Database • Analytics
The Role
The IT Business Analyst gathers and documents system needs, translates customer objectives into technical requirements, and acts as a liaison between clients, end users, and software developers. Responsibilities include prioritizing features, identifying technology or process solutions, supporting product development, guiding implementation, and delivering user training. The role requires Agile project experience, strong client relationships, presentation skills, independent workload management, and eligibility to obtain UK security clearance.
Summary Generated by Built In

Who We Are:

Founded in 2006, CACI Information Intelligence Group (IIG) is an exciting, growing and progressive business unit within CACI UK. We currently have over 700 intelligent, professional and engaging staff. Through a rigorous emphasis on quality, the company has grown considerably to become one of the UK’s most well-respected Software Engineering consultancies.

CACI IIG support government departments to use information intelligently to make mission critical decisions and advance the security, sustainability and prosperity for the UK.

The Role:

As an experienced IT Business Analyst within CACI Information Intelligence Group (IIG), you will work with Senior Analysts and other subject matter professionals in gathering, validating, and documenting various system information and needs. Working across a number of interesting and varied software development projects, you will play an senior role on projects, conducting in-depth evaluation and verification of the capabilities of systems, serving as a point of contact between the end-users and software developers, to ensure that product information is properly disseminated.

The IT Business Analyst role consists of a wide range of responsibilities including;

  • Building relationships with clients to understand their business challenges and how we can help to deliver a solution to solve these issues.
  • Prioritise key objectives to understand the importance of features and advise customers where appropriate.
  • Ensure customers are aware of how to use our applications – this may be through Webinars, face-to-face training, creation of YouTube content or updating online help materials.
  • Understand elements of Software Engineering and AGILE methodology to translate those objectives into clear technical requirements with the support of the Engineering team.
  • Guide the customer in implementing changes.
  • Identify where problems are best solved by technology or process changes.
  • Support the development of new products for the customer.

The Fit:

  • The successful candidate have previous experience as a Business Analyst working on IT based Government, Defence or equivalent projects.
  • You proactively identify challenges, solve complex problems, and drive meaningful improvements that deliver real value for customers.
  • You will have experience at all stages of the project lifecycle from initial scoping through to closure and be comfortable owning Business Analysis-related activities on your projects. 
  • You must have experience working in Agile environments using methodologies such as Scrum and Kanban.
  • You will have strong relationship skills, able to build long standing trusted partnerships with our clients and be comfortable presenting to individuals at various levels of seniority. In addition you will be comfortable working with minimal supervision, organising your workload to meet deadlines as required.

Due to the industries we work in, we require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years.


Culture & Benefits:

We take great pride in taking care of our talent, providing a highly dynamic, inclusive, and team-led environment where everyone can thrive. We value every member of our business, and strive to be a place you’re excited to work. Our market-leading package of benefits reflects this.


WELLBEING - Free 24/7 counselling helpline and employee assistance programme

WORK YOUR BEST - City-centre offices across the UK, combined with flexitime and at home working

LEARN & GROW - Assigned Career Coach to holistically guide development

SOCIAL - Get-togethers throughout the year, from ad hoc socials to the Summer Party in London and annual awaydays

ONSITE ALLOWANCES - expenses for lunch and drinks


Equal Opportunities:

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.


As a Disability Confident employer, we will;


  • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further)
  • Offer people with health conditions and disabilities, meeting the minimum criteria for a role an interview.

Our people are unique and we encourage and support them to be confident in contributing to our inclusion journey.

 

Skills Required

  • Previous experience as a Business Analyst on IT-based government, defence, or equivalent projects
  • Experience across the full project lifecycle, from initial scoping through closure
  • Experience working in Agile environments using Scrum and Kanban
  • Strong relationship-building and client partnership skills
  • Ability to present to individuals at various levels of seniority
  • Ability to work with minimal supervision and organize workload to meet deadlines
  • Ability to obtain security clearance
  • British passport holder and permanent UK residency for the last five years
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The Company
HQ: London
1,414 Employees
Year Founded: 1975

What We Do

CACI offers an unrivalled range of data, marketing and IT solutions to a wide range of industries across both the public and private sectors. We have teams based in both India and the Netherlands. Our Integrated Marketing and Location Planning divisions provides data, software and consulting services to improve our clients’ sales and marketing programmes. We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas. Our Technology and Network Services divisions provides a range of software, consultancy and managed services to SME and large enterprise clients from across the public and private sector. With our experience and understanding of big data analytics, systems integration, secure cloud and IT networks, we help clients improve operational processes, gain greater insight into their business and reduce costs.

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