Grand Canyon University is currently seeking an IT Business Analyst. As a Business Analyst you are responsible for meeting with stakeholders, understanding functional needs and desired outcomes, communicating needs (typically in form of user stories) to the impacted team(s) and effectively tracking relevant items through the Software Development Life Cycle. This includes, but is not limited to helping prioritize work along with participating in functional testing to confirm that desired outcomes are aligned to the long-term vision. As a business analyst, you are a change agent. You will help facilitate the gathering of strategic ideas which are then translated into actionable user stories. You will also help prioritize and track requests, and test and deliver solutions to the business.
Requirements:
- Elicit requirements from stakeholders using a variety of tools
- Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs
- Communicate and collaborate with external and internal customers to analyze informational needs and functional requirements and provide user stories, interface design documents, and screen mock-ups
- Engage in multiple initiatives simultaneously
- Work independently with stakeholders and users to define concepts
- Update management regarding issues, concerns, and progress statuses
- Develop requirements specifications according to team standards
- Collaborate with development and other subject matter experts to analyze tradeoffs between usability and performance needs
- Support business users in the evaluation, integration and utilization of software tools that streamline business processes and enable better decision making
- Help coordinate user acceptance testing
- Help manage the release process
- Support management and senior business analysts in achieving business goals, and applying departmental guidelines and processes
Qualifications:
- Bachelor’s degree in business or information technology or minimum of one year of professional experience defining business requirements for software applications
- Application of Microsoft Office Suite
- Experience with Microsoft Excel
- Working knowledge of entire development process, including specification, documentation, quality assurance, and production support
- Ability to work on multiple projects simultaneously
- Ability to work independently and in teams as well as ability to work with a diverse group of stakeholders
- Strong communication and interpersonal skills and ability to build and maintain business relationships
- Customer-focused and able to act with tact, diplomacy and professionalism
- Willingness to explore processes and systems in depth to produce evaluations and documentation
- Ability to translate information between technical and business teams, ensuring expectations are clear on both sides
- Proficient with the MS Office Suite of products
- Willingness to incorporate feedback from management and senior business analysts
- Basic understanding of how to translate technical requirements to nontechnical stakeholders
- Aptitude for solving problems and managing process flow
- Basic understanding of Agile SDLC methodology and the ability to articulate that understanding to stakeholders
- Professional demeanor with the ability to demonstrate dedication and support for IT’s business objectives in support of GCU
- Basic understanding of the development process including specification, documentation, quality assurance, and production support
- Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University
- Additional Job DescriptionAdditional Job Description
Job Posting Summary Paragraph:
As a Business Analyst you are responsible for meeting with stakeholders, understanding functional needs and desired outcomes, communicating needs (typically in form of user stories) to the impacted team(s) and effectively tracking relevant items through the Software Development Life Cycle. This includes, but is not limited to helping prioritize work along with participating in functional testing to confirm that desired outcomes are aligned to the long-term vision. As a business analyst, you are a change agent. You will help facilitate the gathering of strategic ideas which are then translated into actionable user stories. You will also help prioritize and track requests, and test and deliver solutions to the business.
Range of Technical Knowledge/Skills/Experience (will vary according to functional needs):
Bachelor's Degree in IT related field or business administration with technology emphasis
Advanced Excel Skills
Software Applications: Sharepoint, BizTalk, Microsoft Dynamics (CRM).
Skills Required
- Bachelor's degree in business, information technology, or a related IT field, or at least one year of professional experience defining business requirements for software applications
- Advanced proficiency with Microsoft Excel
- Proficiency with Microsoft Office Suite
- Working knowledge of the software development lifecycle, including specification, documentation, quality assurance, and production support
- Ability to elicit, analyze, reconcile, and document stakeholder requirements
- Ability to create user stories, requirements specifications, interface design documents, and screen mock-ups
- Ability to manage multiple initiatives simultaneously
- Ability to work independently and collaboratively with diverse stakeholders and technical teams
- Strong communication, interpersonal, customer-service, and relationship-building skills
- Ability to translate technical requirements for nontechnical stakeholders and business needs for technical teams
- Problem-solving and process-flow management abilities
- Basic understanding of Agile SDLC methodology
- Experience or working knowledge of SharePoint, BizTalk, and Microsoft Dynamics CRM
- Willingness to incorporate feedback from management and senior business analysts
- Professional demeanor and commitment to supporting the university's mission and policies
Grand Canyon Education Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Grand Canyon Education and has not been reviewed or approved by Grand Canyon Education.
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Inclusive Benefits Coverage — Education benefits extend to employees and eligible spouses and dependents, including substantial tuition coverage at Grand Canyon University. Equal marriage benefits were implemented, indicating inclusive eligibility policies.
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Healthcare Strength — Health coverage includes multiple medical, dental, and vision options with HSA/FSA support, plus life and long‑term disability coverage. The breadth of plan choices is positioned as a comprehensive offering.
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Leave & Time Off Breadth — Paid time off and holiday breaks are described as generous. Some roles provide flexibility that complements available PTO.
Grand Canyon Education Insights
What We Do
Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels. At Grand Canyon Education, we value our employees and support a unique and diverse workplace culture designed to help you thrive. We offer a wide variety of career opportunities across various departments. For job opportunities, please visit https://jobs.gce.com/ In addition Grand Canyon Education has been recognized as one of America’s Most Trusted Companies 2022 by Newsweek and Statista. We have also been identified as a leader in remote work as we have been named to FlexJobs' 9th annual list of the Top 100 Companies to Watch for Remote Jobs! Finally, we have been praised for our commitment to cultivating an engaging and attractive workplace by Top Workplaces USA.
