Betr

IT Associate

Posted 8 Days Ago

Be an Early Applicant

Miami, FL

In-Office

Junior

Sports

The Role

Provide on-site IT support, troubleshoot hardware/software issues, manage IT onboarding/offboarding, and maintain IT inventory to support employees effectively.

Summary Generated by Built In

About Betr

Founded in 2022 by Joey Levy and Jake Paul, Betr is building the world's first real money gaming super app. The company's first product, Betr Picks, launched in September 2023 and quickly grew to several hundreds of thousands of paying users that have already won $250M on the platform. Betr recently launched Betr Arcade with plans on launching additional new nationwide gaming products within its single app experience in 2025 to further differentiate its product offering. In addition to its single-app experience, Betr's gaming products are differentiated through a unique, simplified user interface that is catered to the casual sports fan and gamer, enabling Betr to capture more of the under-penetrated online gaming addressable market.

Betr's media division, Betr Media, is one of the fastest growing sports gaming media brands in the U.S. and helps support the company's user acquisition and retention efforts.

Betr is backed by Fuel Venture Capital, Aliya Capital Partners, IA Sports Ventures, FinSight Ventures, Florida Funders, Harmony Partners, 8vc, and other top-tier investors.

Betr is hiring a part-time IT Associate to support our Miami HQ. This role will provide hands-on, onsite IT support, ensuring our team has the tools and resources they need to stay connected, productive, and focused on building Betr. You’ll be the first point of contact for day-to-day IT needs, from troubleshooting hardware and software issues to supporting executives and team members with urgent technical requests. This position is key to maintaining a seamless technology environment and supporting a high-energy, collaborative culture across the company.

What You'll Do:

Provide day-to-day IT support for employees (hardware, software, connectivity, account access)
Set up and maintain laptops, desktops, mobile devices, and conferencing equipment
Manage IT onboarding/offboarding: device provisioning, user accounts, permissions
Maintain IT asset inventory and ensure devices are updated and secure
Troubleshoot AV and connectivity issues for meetings and events
Collaborate with remote engineering/ops teams to escalate issues when needed
Support onboarding of new hires with workstation setup, configuring hardware, & managing various account access
Work as a collaborative partner to executives, leadership, and cross-functional stakeholders
Take on other duties and ad hoc tasks as needed

About You:

1–3 years of experience in IT support, office administration, or a hybrid role
Strong troubleshooting skills with Windows, macOS, and SaaS tools (Google, Microsoft, Slack, Zoom, etc.)
Hands-on experience with laptops, networks, printers, and AV equipment
Excellent organizational skills and ability to manage multiple tasks at once
Strong communication and people skills — approachable and resourceful
Comfortable in a startup environment where priorities can shift quickly
Bonus: Experience with JIRA, MDM, cybersecurity/networking basics, & other technical tools

At Betr, we're driven by a shared vision to reshape the sports & gaming industry. As a dynamic startup poised for remarkable growth, we're dedicated to crafting innovative experiences that cater to sports enthusiasts across the nation. We believe in pushing boundaries, embracing diversity, and fostering a collaborative culture that extends beyond the world of sports. Join us in shaping the future of sports entertainment!

Betr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply

Thank you for your interest in Betr. We look forward to reviewing your application.

Top Skills

Google

JIRA

macOS

Mdm

Microsoft

Slack

Windows

Zoom

View all jobs at Betr

View Betr Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Miami, Florida

117 Employees

Year Founded: 2022

What We Do

Founded in 2022 by Joey Levy and Jake Paul, Betr is a leading sports gaming and sports media company focused on enhancing the consumption of sports through entertainment.

Betr's gaming products are differentiated through a unique product experience with a simplified user interface that is catered to the casual sports fan, enabling Betr to capture more of the under-penetrated online gaming addressable market. Betr began with a beta version of its Online Sports Betting (OSB) product, which only offered microbetting markets such as the next play in a football game or the next pitch in a baseball game, before launching its real-money Daily Fantasy Sports (DFS) product, Betr Picks, in 24 states. Betr plans on launching its V1 Sportsbook product with full sportsbook capabilities ahead of the 2024 NFL season, as well as its iGaming vertical with the launch of Betr Casino by the end of 2024.

Betr's media division, Betr Media, is the fastest growing sports betting media brand in the United States that has grown to over 2.5 million followers, 2.4 billion impressions, and 127 million engagements across its social channels since publicly launching in August 2022. Betr Media is able to effectively reach and engage its audience at scale given its large social following coupled with its unique combination of in-house media talent and production, with an emphasis on original short-form video content.

Betr is backed by Fuel Venture Capital, Aliya Capital Partners, Roger Ehrenberg/IA Sports Ventures, Florida Funders, 8vc, Anti Fund, 305 Ventures, and many others.