Position Summary:
The IT Associate is responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.
Position Responsibilities:
- Responsible for setting up accounts for new users.
- Responsible for setting up equipment for employee use, performing or ensuring installation of cable operating systems.
- Regularly evaluating the IT system to ensure they meet the necessary demands.
- Responsible for supporting and implementing organizational processes related to all information technology processes.
- Responsible for supporting setting up, purchasing, contraction, leasing, or otherwise arranging for all equipment and services related to information technology.
- Responsible for supporting the development of all manuals, protocols, processes, policies, and or procedures related to information technology.
- Responsible for supporting the organizational development of technology initiatives and products.
- Responsible for implementing preventive maintenance and maintenance support services for all equipment and services.
- Responsible for supporting developing, implementing, and monitoring a plan for the safety and security of information including a plan for managing interruptions.
- Responsible for setting employee support systems and process including setting up accounts, log ins, passwords, and other services.
- Responsible for supporting developing, monitoring, and implementing systems and process for access to information including tier system for security and privacy.
- Responsible for supporting developing, managing, and maintaining system for information storage and sharing.
- Responsible for ensuring all systems are HIPAA compliant and monitors for security breaches.
- Responsible for managing and implementing a process for reporting technology issues and/or need for support.
- Responsible for supporting and monitoring the organization’s social medica presence.
- Responsible for supporting the development and managing the organization’s branding products including logos and other mixed media products.
- Responsible for obtaining, managing, and servicing general office equipment management including copiers, faxes, phones, and other business-related equipment.
- Assisting with network administration tasks.
- Ensuring data storage is safe and secure.
- Resolving all issues co-workers might have with their IT systems and software.
- Responsible for educating co-workers about network security and best practices for computer usage.
- Supporting the day-to-day operations of the company’s computer network.
Licensures and/or Certifications
- Professional licensure or certification relevant to degree.
Education and Experience:
- High School Diploma or equivalent.
- Degree in computer science or related field preferred.
- Minimum of two (2+) years’ experience in Information Technology.
Skills Required
- High School Diploma or equivalent
- Degree in computer science or related field
- Minimum of two (2+) years' experience in Information Technology
- Professional licensure or certification relevant to degree
What We Do
We Level Up was created to drive a moment of change. It is a lifestyle with the purpose to live in empowering beliefs through connection, authenticity, self-love, emotional integrity, and service to others. Through this WLU offers personal development events, coaching, and dual diagnosis drug and alcohol treatment plus primary inpatient mental health programs. Our vision is to help create legions of self-empowered individuals who are completely in control of their lives and destinies, enabling them to get what they desire from this life, experiencing it to their fullest, most liberating potential. Through these hosts of self-empowered, and self-aware individuals, we will see families that communicate with more love, trust, and caring for one another, businesses that thrive in ways never before thought possible, and friendships that reach new heights. We Level Up produces a liberation from the mental chains that bind us, and enable us to operate at our fullest capacity. Have you ever wondered why you’re always living the same patterns over and over, end up feeling like a victim, or making the same choices that always lead to stress, anguish, and inevitable upset? We Level up offers not an answer, but a solution to these grave dilemmas that face us on a daily basis.
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