Position Summary:
This role will support our IT team at Scholes Electric as a 9-month contract with the opportunity to convert to a permanent full-time position upon a positive review and company need.
Under general supervision, the IT Assistant will perform a variety of computer- and network-related tasks in support of the organization’s information technology function.
What You Will Do
- Provides technical assistance and support for incoming queries and issues related to computer systems, software and hardware, including installation and configuration
- Responds to questions/helpdesk tickets, whether in person, over the phone or via email
- Triage and assign helpdesk tickets to the team as they arrive
- Installs, modifies and repairs computer hardware and software
- Deploys and cleans-up computers, mobile devices, and computer peripherals
- Maintains current and accurate inventory of technology hardware, software and resources
- Complies with and enforces internal policies, processes, and procedures
- Complies with the PRIME Safety Program – learns and follows safety regulations, procedures and safe work practices
- Performs other duties as requested
What You Will Need to be Successful
- Associate’s degree (A.A.) or equivalent from two-year college or technical school OR at least one year of related experience and/or training; or equivalent combination of education and experience
- A foundational understanding of how software and operating systems work
- Excellent listening, communication and problem-solving skills
- Strong attention to detail with the ability to organize, prioritize and manage multiple tasks within set deadlines
- Ability to think logically and analytically while maintaining a strong customer focus under stressful situations
Skills Required
- Associate degree or equivalent from a two-year college or technical school, or at least one year of related experience and/or training
- Foundational understanding of software and operating systems
- Excellent listening, communication, and problem-solving skills
- Strong attention to detail and ability to organize, prioritize, and manage multiple tasks within deadlines
- Ability to think logically and analytically while maintaining customer focus in stressful situations
What We Do
Prime Electric is a leading electrical and data systems contractor providing a full spectrum of services, including design, installation, and maintenance. Operating across the West Coast, the company serves private sector clients in industries such as healthcare, biopharma, data centers, and renewable energy. With over 30 years of experience, Prime Electric is committed to sustainable practices and delivering high-quality, efficient electrical solutions for complex projects.
