Join us at St. Anne’s Family Services: Making a Difference in Families' Lives
About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking an IT Administrator to join our team and be a vital part of this mission. .
Why Choose Us:
- Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
- Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued.
- Professional Growth: We support your career development and offer training to help you grow
- Community Impact: Become part of a trauma informed organization that makes a positive difference.
- Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.
Salary and Benefits:
- Pay: $28-30/hourly
- Paid Time Off: 10 paid holidays, and a generous PTO policy
- Employee Assistance Program (EAP)
- Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
- Dental, and Vision Insurance, Pet Insurance
- Chiropractic and Acupuncture services, 20+ visits per year
- Disability Insurance
- 403(b) Retirement Plan
- 403(b) Company Match
- Flexible Spending Accounts (FSA)
- And more!
Compensation: In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
Role Summary: The IT Administrator supports the IT department with planning, organization and implementing efforts toward improvement of overall computer systems.
- Schedule: Monday- Friday, 8:30am - 5:30pm, with a flex Friday (9/80 work schedule)
- Location: 155 N Occidental Blvd, Los Angeles, CA 90026
Duties and Responsibilities:
- Research, troubleshoot, and resolve technical issues by identifying effective solutions and implementing best practices.
- Perform computer hardware diagnostics, repairs, upgrades, and component replacements.
- Create and maintain technical documentation, manage IT asset inventory, and assign equipment to end users.
- Deploy, image, and configure desktop and laptop computers while ensuring system images remain current and standardized.
- Provision, configure, inventory, and manage all iPads using Mosyle and Apple Unified Platform MDM.
- Take ownership of all purchase orders from start to finish and submit purchase orders to FreshService after order is complete for our internal record keeping.
- Maintain hardware and software inventory within FreshService.
- Track, monitor, and resolve helpdesk tickets, ensuring SLAs are met using FreshService.
Qualifications:
- A minimum of a bachelor’s degree in computer science, Information Technology, Engineering, or related technical discipline with an IT focus.
- A minimum of three to five years of experience with Microsoft Office 365 support and troubleshooting methods.
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A valid CA Drivers License with ability to travel to all St. Anne's sites (Los Angles, Lynwood, Inglewood)
- Excellent communication and customer interfacing skills (verbal and written).
St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!
Skills Required
- Bachelor’s degree in computer science, information technology, engineering, or a related technical discipline with an IT focus
- Three to five years of experience supporting and troubleshooting Microsoft Office 365
- Valid California driver’s license with ability to travel to all St. Anne’s sites
- Excellent verbal and written communication and customer interfacing skills
St. Anne's Family Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about St. Anne's Family Services and has not been reviewed or approved by St. Anne's Family Services.
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Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, and an Employee Assistance Program, with FSAs available. Wellbeing extras such as an onsite gym and wellness-oriented offerings are also noted.
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Retirement Support — A 403(b) plan with employer contribution or match is offered, bolstering long‑term financial security. Feedback suggests this is a consistent element of the total rewards package.
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Flexible Benefits — Scheduling flexibility such as a 9/80 workweek and hybrid options applies to some positions. This flexibility may help balance compensation tradeoffs for certain roles.
St. Anne's Family Services Insights
What We Do
St. Anne’s mission is to work together to build safe, nurturing and resilient families—from pregnancy to parenthood and from childhood to adulthood—for generations to come. We want our families to experience the health and security they deserve so their children can thrive, creating loving homes and opportunities in their lives as they grow. By providing critical services and programs to more than 2,600 families we can be an agent of change to help eliminate generational poverty. Opened in 1908 as a safe refuge for unwed mothers, St. Anne’s has evolved into one of the most highly regarded social-service agencies in the country. We offer residential care, transitional and supportive housing, family education and mental health services, early childhood education and workforce development. These comprehensive and intergenerational programs break cycles of homelessness, poverty, neglect and abuse for the most vulnerable families in Los Angeles. We build thriving families and brighter futures. St. Anne’s is accredited through the Council on Accreditation (COA). COA accreditation means that our organization’s programs, services, administration, and management have been rigorously evaluated and meet best practice standards.
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