The Role
Manage and grow client relationships across a Swiss region as the main contact for KIDAN's IT and cybersecurity solutions. Identify sales opportunities, coordinate with technical teams to propose solutions, prepare proposals, support clients through the sales process, and follow up post-sale to ensure satisfaction and upsell opportunities. Stay informed about industry trends and product portfolio.
Summary Generated by Built In
KIDAN is seeking three energetic IT Account Managers to help us grow and support our client base in Switzerland. If you enjoy building relationships, have an interest in IT solutions, and want to make an impact in a dynamic technology company, this role is for you.
Tasks
* Build, manage, and grow relationships with clients across your region; becoming their main point of contact for KIDAN’s IT and cybersecurity solutions.
* Identify new sales opportunities and introduce clients to KIDAN’s range of offers, including IT management platforms, cybersecurity services, endpoint management, and network/cloud solutions.
* Understand clients’ business and basic IT needs, then work with our technical team to propose practical solutions (no deep technical skills required, just curiosity and willingness to learn).
* Support clients through the sales process: prepare proposals, coordinate meetings, and help guide them in choosing the right services and products.
* Follow up with clients post-sale to ensure satisfaction, encourage ongoing use, and identify new opportunities for upsell or cross-sell.
* Stay aware of industry trends and KIDAN’s portfolio so you can speak confidently about our core offers.
Requirements
* Experience in sales, account management, or customer-facing roles (experience in IT or technology sectors is a plus).
* Good technical foundations in IT management and cybersecurity; comfortable talking about topics like IT platforms, endpoint security, or network/cloud solutions (training provided).
* Strong communication and relationship-building skills.
* Organized, proactive, and motivated to work both independently and as part of a collaborative team.
* Fluent in English and at least one (idellay more) local language: French (Allaman), German (Schwyz), or Italian (Ticino).
* Flexible about working from the office, from home, and traveling to client sites as needed.
Due to the high number of applications, only shortlisted candidates will be contacted.
Tasks
* Build, manage, and grow relationships with clients across your region; becoming their main point of contact for KIDAN’s IT and cybersecurity solutions.
* Identify new sales opportunities and introduce clients to KIDAN’s range of offers, including IT management platforms, cybersecurity services, endpoint management, and network/cloud solutions.
* Understand clients’ business and basic IT needs, then work with our technical team to propose practical solutions (no deep technical skills required, just curiosity and willingness to learn).
* Support clients through the sales process: prepare proposals, coordinate meetings, and help guide them in choosing the right services and products.
* Follow up with clients post-sale to ensure satisfaction, encourage ongoing use, and identify new opportunities for upsell or cross-sell.
* Stay aware of industry trends and KIDAN’s portfolio so you can speak confidently about our core offers.
Requirements
* Experience in sales, account management, or customer-facing roles (experience in IT or technology sectors is a plus).
* Good technical foundations in IT management and cybersecurity; comfortable talking about topics like IT platforms, endpoint security, or network/cloud solutions (training provided).
* Strong communication and relationship-building skills.
* Organized, proactive, and motivated to work both independently and as part of a collaborative team.
* Fluent in English and at least one (idellay more) local language: French (Allaman), German (Schwyz), or Italian (Ticino).
* Flexible about working from the office, from home, and traveling to client sites as needed.
Due to the high number of applications, only shortlisted candidates will be contacted.
Skills Required
- Experience in sales, account management, or customer-facing roles
- Good technical foundations in IT management and cybersecurity; comfortable discussing IT platforms, endpoint security, and network/cloud solutions
- Strong communication and relationship-building skills
- Organized, proactive, motivated to work independently and as part of a team
- Fluent in English and at least one local language (French, German, or Italian)
- Flexible about working from office, home, and traveling to client sites as needed
- Interest in IT solutions and willingness to learn technical topics
- Experience in IT or technology sectors
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The Company
What We Do
KIDAN is a Swiss-based system integrator and member of the ENIXEN Group, specializing in end-to-end IT management, security, and digital transformation. The company helps organizations master modern technologies through a comprehensive six-phase lifecycle covering assessment, architecture, implementation, and ongoing optimization, serving over 1,000 enterprise clients with scalable and future-ready technology solutions.
