Issues Communications Manager (Dallas)

Posted 3 Days Ago
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Dallas, TX, USA
In-Office
Senior level
Hardware • Semiconductor • Manufacturing
The Role
Lead development and execution of issues and crisis communications strategy, manage an issues communications team and agency partners, maintain crisis playbooks, draft proactive/reactive messaging, counsel leaders, train stakeholders, and monitor media and policy trends to protect TI's reputation.
Summary Generated by Built In

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The Issues communications manager is responsible for driving the issues communications strategy and response process at TI while also promoting and protecting the company’s reputation as part of the Corporate Communications team. You will ensure TI’s corporate story and message is clear and consistent across various audiences and will evolve, grow and maintain TI's crisis communications playbooks and processes. A successful candidate must demonstrate experienced critical thinking and an ability to effectively collaborate across teams and thrive in a fast-paced, dynamic environment.

What you will gain from this role:

  • Deep knowledge of internal and external crisis and issues management communications, response strategies and TI’s business continuity program and processes 
  • High-visibility relationships with senior leaders and functional experts across the company to partner on issues management strategies and messaging across a range of topics
  • People management experience
  • Experience understanding and influencing TI’s corporate communications strategy 

Responsibilities include, but not limited to:  

  • Issues communications leadership: Drive TI’s issues and crisis communications strategy: lead day-to-day management of issues triage and response, including situation assessment, executive updates, messaging development and deployment across channels and audiences.
  • People management: Lead issues communications team and drive external issues agency coordination
  • Issues preparedness: Optimize TI’s crisis communications processes and playbooks; train communicators, executives and other stakeholders on their role in the event of an issue or crisis
  • Message and strategy development: Draft proactive and reactive messaging, statements and content for various audiences, both internal and external, on short deadlines
  • Crisis counsel: Counsel leaders and functional experts on recommended approach for responding to issues
  • Benchmarking and optimization: Continually assess the media and policy landscape, analyzing news for trends that would influence TI and proactively provide recommendations
  • Relationship building and stakeholder alignment: Represent Communications on cross-functional teams, including TI’s Incident Command Team
  • Sense of urgency: Respond to intermittent or unexpected issues as they occur and develop effective communications response with urgency. 
Qualifications

Minimum requirements

  • Bachelor’s degree in communications, public relations, and/or related field
  • 5+ years of experience in corporate communications; issues and crisis communications experience strongly preferred

Preferred qualifications

  • Self-starter with a high degree of initiative and the ability to manage multiple tasks, work calmly and confidently under pressure and meet dynamic deadlines as required
  • High level of professionalism and discretion in handling confidential information
  • Excellent communication and execution skills, heightened attention to detail and excellent message development skills.
  • Must be flexible in dealing with changing priorities
  • Prior experience managing agency partners or people leadership
  • Prior semiconductor experience or experience in B2B, manufacturing and high tech
  • Solid organizational and leadership skills
  • Experience working globally and with colleagues in multiple locations
About Us
Why TI?
  • Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
  • We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI
  • Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. Please find our country-specific benefits here

About Texas Instruments
Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, data center, personal electronics and communications equipment. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com.

Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.

If you are interested in this position, please apply to this requisition.

Skills Required

  • Bachelor's degree in communications, public relations, or related field
  • 5+ years of experience in corporate communications
  • Issues and crisis communications experience
  • Prior experience managing agency partners or people leadership
  • Prior semiconductor experience or experience in B2B, manufacturing and high tech
  • Experience working globally and with colleagues in multiple locations
  • Ability to work under pressure, manage dynamic deadlines, and exercise discretion with confidential information
  • Excellent message development, communication, organizational and leadership skills
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