ISO Channel OIC

Posted 10 Hours Ago
Be an Early Applicant
6 Locations
In-Office or Remote
150K-150K Annually
Junior
Financial Services
The Role
Lead and grow the Merchant Cash Advance sales channel by managing Account Executives, expanding ISO partnerships, driving production and revenue, coaching sales staff, tracking performance, and collaborating cross-functionally to improve partner experience and operations.
Summary Generated by Built In

About World Business Lenders 

  • World Business Lenders (WBL) is a privately held portfolio lender specializing in real estate-secured business loans for underserved businesses. WBL operates with a fully remote, multinational workforce and an experienced executive leadership team.
  • Typically, the work schedule is from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, though additional hours may be required based on business needs.
About the Role
  • We are seeking an experienced ISO Channel OIC to lead our Merchant Cash Advance (MCA) sales team and expand our Independent Sales Organization (ISO) network.
    • This role is responsible for managing Account Executives (AEs), strengthening ISO partnerships, driving production goals, and supporting business growth through strategic channel development.
  • The ideal candidate has a strong Merchant Cash Advance background, proven leadership experience managing MCA Account Executives, and an established network within the ISO community.
What Success Looks Like
  • Successfully hires and develops high-performing MCA Account Executives.
  • Expands the company's ISO network by opening new strategic partnerships.
  • Builds and maintains strong, productive relationships with ISOs.
  • Drives consistent production and revenue growth across the sales channel.
  • Coaches Account Executives to achieve individual and team performance goals.
  • Serves as a trusted leader with deep knowledge of the Merchant Cash Advance industry.


What You'll Be Doing (Core Responsibilities)

  • Sales Leadership
    • Lead, mentor, and manage a team of Merchant Cash Advance Account Executives.
    • Monitor individual and team performance against production goals.
    • Coach team members to improve sales performance and relationship management.
    • Support recruiting, onboarding, and development of new sales talent.
  • ISO Relationship Management
    • Develop, maintain, and strengthen relationships with Independent Sales Organizations (ISOs).
    • Identify opportunities to establish new ISO partnerships and expand referral channels.
    • Act as the primary point of contact for key ISO relationships.
    • Ensure excellent service and responsiveness to partner needs.
  • Business Development
    • Drive channel growth through strategic outreach and partnership development.
    • Support initiatives that increase funded deals and production volume.
    • Collaborate with internal departments to improve partner experience and operational efficiency.
  • Performance & Operations
    • Track sales activity, pipeline performance, and production metrics.
    • Provide regular reporting and updates to executive leadership.
    • Ensure Account Executives follow company policies and sales procedures.
    • Maintain a high standard of professionalism and customer service.

Requirements

Education

  • Bachelor's degree preferred or equivalent professional experience.
  • Merchant Cash Advance industry experience required.

Required Experience:

  • Minimum 2 years of experience managing Merchant Cash Advance Account Executives.
  • Strong Merchant Cash Advance industry knowledge.
  • Experience managing ISO relationships.
  • Proven track record of achieving sales and business development goals.
  • Experience leading and coaching high-performing sales teams.

Remote Work Requirements

  • Stable, reliable internet connection.
  • Professional and dedicated remote working setup.

Preferred Background / Industry Experience:

  • Merchant Cash Advance (MCA)
  • Alternative Lending
  • Small Business Lending
  • Commercial Finance

Key Soft Skills:

  • Excellent communication skills.
  • Strong relationship-building abilities.
  • Responsive and customer-focused.
  • Leadership and coaching.
  • Strategic thinking.
  • Results-oriented mindset.
  • Problem-solving and decision-making.

Specific Technical Skills Needed:

  • Strong understanding of Merchant Cash Advance factor rates.
  • Knowledge of ISO channel operations and relationship management.
  • Proficiency with Microsoft Office (Excel, Outlook, Word).
  • Ability to track sales performance and pipeline activity.

Benefits

What We Offer

💰 Compensation includes a base salary of $150,000, plus incentive compensation eligibility (equity and deferred cash bonus), based on level and company policy.

🏖️ Benefits include medical, dental, vision, life, and disability coverage; a 401(k) with company match; and paid holidays and paid time off (PTO).

🌍 Work Environment: This is a remote role with occasional travel.

Ready to Apply?

If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply

Skills Required

  • Minimum 2 years managing Merchant Cash Advance Account Executives.
  • Merchant Cash Advance industry experience.
  • Experience managing ISO relationships.
  • Proven track record of achieving sales and business development goals.
  • Experience leading and coaching high-performing sales teams.
  • Strong understanding of Merchant Cash Advance factor rates.
  • Proficiency with Microsoft Office (Excel, Outlook, Word).
  • Bachelor's degree or equivalent professional experience.
  • Stable, reliable internet connection and professional remote working setup.
  • Established network within the ISO community.
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The Company
HQ: Jersey City, NJ
252 Employees
Year Founded: 2011

What We Do

At World Business Lenders (WBL) Our motto, 'We Lend. You Grow'​ is simple, yet powerful. We make working capital available to eligible businesses for expansion and growth. WBL was founded by a seasoned team of entrepreneurs with strong track records of launching, financing and growing successful small businesses. We understand what businesses need in terms of working capital, and are well-aware of how little is actually available for small businesses in the current marketplace. WBL understands how additional working capital can help you navigate your business to maximum success. Our unique approach to lending makes your business the focal point for loan decisions. Instead of concentrating on personal assets and a business owner's credit score, we believe the history and financial performance of your business should outweigh all other factors in our decision making process. WBL bases each loan decision on your business’s ability to make affordable daily payments to satisfy the loan. While there are many challenges small business owners face, WBL believes access to working capital shouldn't be one of them. WBL's sole focus is making loans to small businesses. This is all we do! We Lend. You Grow.

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