The Role
Build and support an ISAM platform, including server deployment, access policies, user registries, federation, clustering, EAI, SSO, and authentication mechanisms. Troubleshoot server- and user-level issues, resolve support tickets, manage outages, meet SLAs, and coordinate with customers, vendors, and stakeholders. Create operating procedures, policy manuals, activity reports, and knowledge documentation. Support migrations, automation, integrations, and continuous improvement initiatives.
Summary Generated by Built In
Urgent
requirement of ISAM Engineer - Contract - Australia
Requirements
- ISAM Module skills: Base, Advanced Access Control(AAC), Federation
- Experience with ISAM/IAM/LDAP operations support
- SAM administration and support for Base, AAC, Federation Modules
- Configuring SSO solutions using Access Manager.
- Federated Single Sign-on using SAML Standards
- Must have Understanding of SSO, SAML, SAML 2.0, OAUTH, ADFS
- Good to have experience in migration of applications to ISAM Federation Model
- Integrate business applications with ISAM as per requirements
- Implement Multi-factor Authentication, OAuth, OIDC and other authentication mechanisms
- Independent contributor with the ability to resolve issues and close tickets
- Day-to-Day operations support activities
- Workflow knowledge in design/implementations, provisioning process, junctions, adapters, Clustering, Policies, User registries.
- Knowledge in Tivoli Directory Server (TDS), External Authentication Interface (EAI), PD Admin, Python, Federation module, Distributed session cache & Web Services.
- Troubleshooting knowledge over server-level to user-level queries.
- Knowledge on SSL certificate renewal.
- Experience in Architecture & Design aspects of IAM is preferred.
- Migration and Implementation experience in ISAM would be an add-on
- Must be able to lead and participate in outage calls
- Create the Standard Operating Procedure and update the knowledge database documentation whenever required
- Participate in daily/ weekly/ monthly/ customer / internal meetings and provide an activity report
- Able to create policy and procedure manual
- Understand the SLA and ensure the SLAs are met as per the TCS agreement with the customer
- Excellent communication skills
Desirable:
- Programming Experience in Java & Javascript is a plus
- Automation experience with Jenkins/Ansible/Github/Chef/puppet
- Good to have experience with migrations to Microsoft Azure
- Good to know about Automation using Ansible
- Good to know CICD/DevOps methodologies
- Good to know Terraform
- Good to know Splunk
- Customer Management skills
- Coordination with multiple stakeholders / third-party vendors for break-fix
- Assist in the implementation of best practices, processes and tools
Responsibility:
- To build up a functional ISAM platform for our client with coordination and teamwork.
- To support in deploying the servers and end-to-end support in troubleshooting the issues related to any components in ISAM.
- Need to work with ISAM server configurations, Policies, user registries, clustering, EAI, etc..
Duration: 06 Months and
possible extension
Eligibility: Australian/NZ
Citizens/PR Holders only
Email: [email protected]
Skills Required
- Experience with ISAM Base, Advanced Access Control, and Federation modules
- Experience supporting ISAM, IAM, and LDAP operations
- Administration and support of ISAM Base, AAC, and Federation modules
- Experience configuring SSO solutions using Access Manager
- Experience with federated SSO using SAML standards
- Understanding of SSO, SAML 2.0, OAuth, and ADFS
- Experience integrating business applications with ISAM
- Experience implementing MFA, OAuth, OIDC, and other authentication mechanisms
- Ability to work independently, resolve issues, and close support tickets
- Knowledge of provisioning workflows, junctions, adapters, clustering, policies, and user registries
- Knowledge of Tivoli Directory Server, EAI, PD Admin, Python, Federation, distributed session cache, and web services
- Server-level and user-level troubleshooting experience
- Knowledge of SSL certificate renewal
- Ability to lead and participate in outage calls
- Ability to create standard operating procedures and maintain knowledge documentation
- Ability to create policy and procedure manuals
- Ability to meet customer SLAs
- Excellent communication skills
- Architecture and design experience in IAM
- ISAM migration and implementation experience
- Java and JavaScript programming experience
- Automation experience with Jenkins, Ansible, GitHub, Chef, or Puppet
- Experience migrating applications to the Microsoft Azure platform
- Knowledge of CI/CD and DevOps methodologies
- Knowledge of Terraform and Splunk
- Customer management and stakeholder coordination skills
- Australian or New Zealand citizenship, permanent residency, or eligible permanent resident status
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The Company
What We Do
Hastha Solutions is an SAP solutions and enterprise technology company serving government and private organizations. It specializes in SAP Enterprise Asset Management (EAM), enterprise mobility, GIS integration, enterprise document management, digitization, cloud transformation, and consumer-application integration. The company uses an analytical, vendor-agnostic approach to design and deliver tailored, cost-effective solutions that connect enterprise systems with community and consumer needs for clients.
