SES Satellites

IP Operations Engineer (Bucharest, RO)

Posted Yesterday

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Bucharest

Hybrid

Expert/Leader

Aerospace • Digital Media • Information Technology • Internet of Things • Mobile • Software

We do the extraordinary in space, to deliver amazing experiences everywhere on Earth.

The Role

The IP Operations Engineer ensures network performance and reliability, provides advanced technical support, manages incidents, and collaborates across teams for service excellence in a global NOC environment.

Summary Generated by Built In

IP Operations Engineer
Role description summarY
The IP Operations Engineer provides advanced technical support for the Network Operations Center (NOC), ensuring the stability, performance, and reliability of IP/MPLS, Optical, and Satellite systems. This role serves as a key escalation point for complex incidents and plays a vital role in proactive network management, service restoration, and process improvement. The IP Ops Engineer collaborates closely with internal and external teams to maintain service excellence and operational efficiency in a 24/7 global network environment.
PrimaRy responsibilities

Network Monitoring and Troubleshooting (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Proactively identify and resolve network issues to minimize downtime and optimize performance.
Incident and Escalation Support (Shared Responsibility): Respond promptly to complex technical and hardware/software issues pertaining to the network. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed.
Customer Support (Shared Responsibility): Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience.
Change Management (Shared Responsibility): Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Execute implementation to ensure changes are executed effectively without disrupting network performance.
Collaboration and Escalation (Shared Responsibility):Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities.
NOC L2 Support (Shared Responsibility): Deliver 24/7 second-level support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents.

competencies

Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms.
Technical Proficiency: Skilled in advanced networking technologies including DIA, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco NCS, ASR, ASA, Catalyst family and Juniper MX, SRX and EX series, SDWAN appliances Versa and Xiplink.
Analytical Problem-Solving: Ability to identify trends, analyze telemetry behavior, interpret configuration data, and troubleshoot monitoring or data integrity issues across multi-vendor environments.
Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts.
Cross-Team Collaboration: Strong communication and coordination skills enabling collaboration with NOC teams, engineering groups, teleports, and vendors.
Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure.
Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions.
Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment.

Qualifications & Experience
Required

8-10 years of technical support experience in satellite, wireless communications, or network operations environments
Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, ISIS, MPLS and SDWAN.
Proficiency with key platforms such as Cisco NCS, ASR, ASA, Juniper MX, and EX series.
Experience in network troubleshooting, load balancers, VPNs, and firewalls.
Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss, Netcool) and other monitoring tools.
ITIL Certification or demonstrated equivalent experience with incident and change management processes.

Preferred

Bachelor's degree in Telecommunications, Information Technology, or related field.
CCNP, JNCIS, or equivalent certification.
Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives.
Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools.
Experience with scripting (Python, PowerShell) for tooling validation or data extraction.

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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Top Skills

Asa

Asr

Bgp

Catalyst

Cisco Ncs

Compass

Dataminer

Ex Series

Helix

Ip/Mpls

Isis

Juniper Mx

Excel

Mpls

Netcool

Optical

Ospf

PowerPoint

Powershell

Python

Satellite Systems

Satnms

Sciencelogic

Sdwan

Service Now

Srx

Visio

Word

Zenoss

What the Team is Saying

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The Company

HQ: McLean, VA

2,100 Employees

Year Founded: 1964

What We Do

Intelsat and SES have joined forces, uniting 100 years of combined innovation and leadership to create the world’s leading space solutions company.

As a newly combined company, we bring together talented teams with deep industry expertise to deliver integrated satellite and connectivity solutions for businesses and governments across the globe.

With a powerful multi-orbit fleet, an expansive ground network, and strong financial backing, we’re entering an exciting phase of growth, investing in next-generation technologies that will enhance our competitive position in the rapidly-evolving satellite communications landscape

For future team members, this means more opportunity, more innovation, and more impact. At SES, you won’t just join a company—you’ll help shape the future of global connectivity.

Why Work With Us

When it comes to your career, you are the author of your own story. At SES, we believe you should have the freedom to drive new opportunities in any direction you want them to go – unlimited by geography, technology or even gravity.