Invoice & Payment Operations Specialist

Posted Yesterday
Be an Early Applicant
Columbus, OH, USA
Hybrid
Junior
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Process and book accounts payable invoices in the ERP, ensure tax compliance,research and resolve missing/rejected/delayed invoices, handle emergency check and wire requests, process returned/voided checks, maintain logs and reports, sort incoming mail, communicate with stakeholders, document actions for audit, and recommend process improvements to meet SLAs.
Summary Generated by Built In

Join a dynamic team at the heart of Global Supplier Services, where you’ll play a key role in driving operational excellence across the Procure to Pay lifecycle. As part of our Columbus-based Invoice and Payment team, you’ll thrive in a fast-paced environment, collaborating with diverse business lines and leveraging your expertise to ensure seamless invoice processing and payment execution. This is an opportunity to make a measurable impact, grow your skills with industry-leading tools, and contribute to a culture that values precision, partnership, and continuous improvement.

As a Corporate Accounts Payable Specialist in Global Supplier Services, you will process and book accounts payable invoices in our ERP system, ensure compliance with tax authority requirements, and support the achievement of accounts payable metrics as defined in service level agreements. You will interact daily with multiple business lines, analyze and follow up on AP documents, and assist the team with related activities. The ideal candidate has at least two years of accounts payable experience (preferred), strong teamwork and communication skills, and proficiency in SAP, Concur, Ariba, and MS Office. You will be expected to manage competing priorities and deliver accurate results under tight deadlines.

Job responsibilities

  • Consistently perform research and analysis of invoices and payments that are missing, rejected, or delayed
  • Proactively monitor the Columbus AP Operations mailbox to analyze, process, and resolve urgent issues
  • Accurately process and print emergency manual check requests, including entry of transmittal invoices
  • Efficiently process emergency manual wire requests, collaborating with requestors to resolve documentation issues and coordinating with offshore teams for invoice entry, vendor set-up, and appropriate approvals
  • Promptly process “Special Handling” requests from Check Print Support
    Diligently process, research, and resolve issues related to returned checks, refund checks, and voided checks
  • Reliably create and maintain reports and logs as needed
  • Systematically open, sort, and date stamp incoming mail
  • Effectively communicate with internal and external stakeholders to resolve payment discrepancies
  • Thoroughly document all actions taken in the invoice and payment process for audit and compliance purposes
  • Continuously identify and recommend process improvements to enhance efficiency and accuracy in AP operations

Required qualifications, capabilities and skills

  • Minimum of 2 years experience in Data Processing, Procurement, Accounts Payable, Customer Service, Accounting, Finance, or an Operations environment
  • Proficient in Word, Excel, SharePoint, and web-based systems
  • Excellent written and verbal communication skills
  • Able to adapt to change and handle multiple priorities
  • Works effectively in a team environment and individually
  • Strong organization skills, attention to detail, and effective time management
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

Skills Required

  • Minimum of 2 years experience in Accounts Payable, Data Processing, Procurement, Customer Service, Accounting, Finance, or Operations
  • Proficiency with SAP
  • Proficiency with Concur
  • Proficiency with Ariba
  • Proficient in Microsoft Word, Microsoft Excel, SharePoint, and other web-based systems
  • Excellent written and verbal communication skills
  • Ability to adapt to change, handle multiple priorities, and meet tight deadlines
  • Works effectively both in a team environment and independently
  • Strong organization skills, attention to detail, and effective time management

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

Gallery

Gallery

Similar Jobs

Coursera + Udemy  Logo Coursera + Udemy

Consultant

Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Remote or Hybrid
United States
1500 Employees
112K-140K Annually

HiBob Logo HiBob

Business Development Representative

HR Tech • Information Technology • Professional Services • Sales • Software
Remote or Hybrid
United States
1350 Employees
64K-64K Annually

MetLife Logo MetLife

Account Manager

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Hybrid
Cincinnati, OH, USA
43000 Employees
78K-104K Annually

Zscaler Logo Zscaler

Principal AI Security Specialist - Central

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
4 Locations
8697 Employees
176K-251K Annually

Similar Companies Hiring

Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account