About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Investor Reporting at Valon
The Investor Reporting team at Valon is responsible for reporting mortgage data and the movement of funds to both agency and non-agency investors. We are a team of mortgage and technology professionals working side by side to create automation and efficiency using Valon’s proprietary servicing system. We strive to shape a modernized Investor Reporting system while maintaining a strong level of precision in order to meet the requirements and guidelines of our investors.
About the Role
As a member of the Investor Reporting team, you will be responsible for assisting in the day-to-day operations of the Investor Reporting Team including daily and monthly reporting and remitting to Fannie Mae, Freddie Mac, and Non-GSE investors. Along with these day-to-day operations, you will be working alongside management and other cross-functional stakeholders to help scale processes, assist in the creation of new reporting processes, and identify areas for improvement. As an Investor Reporting Analyst, you will be able to bring a strong work ethic, attention to detail and the ability to meet deadlines. The right candidate has an eye for process improvement and is looking to make a meaningful contribution to an industry-leading FinTech company adding automation to the servicing industry.
Responsibilities
- Execute and problem-solve in day-to-day operations for the Investor Reporting business
- Complete daily reporting requirements to investors within the SLA timeline.
- Perform daily reconciliation from system processing and research into resolution of variances.
- Perform root cause analysis and resolution of daily rejects between Valon’s servicing platform and the investor’s expected values.
- Review and remit funds to investors and clients within the SLA’s
- Perform test of cash research to identify potential cash and non-cash items that contribute to differences between the adjusted bank balances and the cash book.
- Collaborate with other servicing departments in building or improving cross departmental tasks.
- Assist with audits by providing required documentation or research as requested.
- Provide feedback on existing processes and process changes to improve efficiency of operations.
- Collaborate with the Product Managers and Engineering team to successfully implement new products or improvements to existing products.
- Scope upcoming changes from the GSE’s and determine impacts on system and operational processes.
Ideal Background
- Bachelor’s Degree or equivalent preferred
- 1+ years of experience in an investor reporting or finance function
- Minimum 2 years of GNMA investor reporting experience
- Familiarity with large data set analysis in Excel
- Experience with SQL preferred (not required, but a nice to have)
Minimum Qualifications
- Excellent critical thinking and problem-solving skills
- Excellent collaboration and communication skills
- Finance or accounting degree or 2-3 years of experience in an accounting or finance role
- Must be available to collaborate and communicate in regularly held in-person meetings
Benefits
- Compensation: Competitive salary of $59,500-$80,500 and 401k plan
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
- Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
- Generous time off: flexible paid time off and sick days and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
New York Base Compensation Pay Range
$59,500—$80,500 USD
Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Top Skills
What We Do
Valon is building the AI-native operating system for regulated industries. We’re re-architecting the largest and most complex layers of the global economy, starting with mortgage servicing, a $20B+ market that governs $13T in debt. For decades, this infrastructure ran on outdated software and manual workflows. With ValonOS, we rebuilt the system from first principles to be precise, programmable, and resilient enough for trillion-dollar markets.
Here, you’ll join a team of relentless builders who thrive on untangling complexity and turning it into durable systems. If you’re energized by solving the hardest problems, moving fast without breaking trust, and finding joy in cracking what others will not touch, join Valon.
Why Work With Us
We're rewriting the script of the antiquated mortgage servicing industry by building modern solutions that put homeowners first. We’re a growing, curious, and humble team with a tech-centric culture. Valonians are data-driven, quick thinkers who believe in transparency, ownership, and a healthy dose of scrappiness!
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