Shape the future of Investment Performance while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Performance, Analytics and Transformation Vice President within the IIS Operations Team, you work to enhance and optimize the way performance solutions and products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will take charge of the swift onboarding of asset owner and asset manager clients from an internal legacy platform to a vendor solution. Collaborating closely with internal stakeholders in client operations, product technology, and product management across global operating sites will be a significant part of your role.
Job responsibilities
- Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Lead the completion of change management activities across functional partners and ensure adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Assess platform readiness for client migration to new operating model, including functional requirements, quality control and reporting, plus operational readiness.
- Collaborating with development teams on the execution of the product roadmap. Requirement gathering, functional testing and training users.
- Partner with the Performance Operations team and the Product team to understand client behavior and needs to execute and deliver business requirements.
- Assists senior department leadership with project staffing and governance decisions. Leads/influences less experienced members of the team in matrix reporting environment.
- Establishes and maintains relationships with vendor and internal management
- Possesses business-level understanding of platform functions (legacy and external)
- Identifies, documents, and resolves production issues pre and post migration. Work independently and as a team to verify performance/risk analytics at multiple levels across platforms using available tooling.
- Provides concise client migration status updates and assists with prioritization. Presents findings, outcomes, and solutions at stakeholder meetings
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Previous industry experience with institutional clients (working with market leading performance, attribution, and analytics software platforms e.g. FactSet)
- Deep understanding of systems/software development lifecycle
- Proficiency with office productivity software
- Positive attitude with a willingness to work hard and be on a steep learning curve
- Attention to detail with demonstrated problem-solving ability
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Deep understanding of investment performance and attribution calculations and methodologies
- Industry recognized professional certifications such as CFA, CAIA and CIPM are encouraged
- Degree in business, finance, or math is preferred
- BA/BS/MBA or equivalent
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in product delivery or relevant domain
- Demonstrated operational management and change readiness execution
- Proven track record implementing continuous improvement processes
- Experience in product or platform-wide release management and deployment strategies
- Industry experience with institutional clients and performance/attribution analytics platforms (e.g., FactSet)
- Deep understanding of systems / software development lifecycle (SDLC)
- Proficiency with office productivity software
- Ability to assess platform readiness, perform functional testing, and train users
- Attention to detail and demonstrated problem-solving ability
- Positive attitude and willingness to learn in a fast-paced environment
- Proficient knowledge of product development life cycle, design, and data analytics
- Deep understanding of investment performance and attribution calculations and methodologies
- Industry certifications encouraged (CFA, CAIA, CIPM)
- Degree in business, finance, or math (BA/BS/MBA or equivalent)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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