Investment Operations Analyst

Job Description
Are you ready to make a direct impact at the heart of the investment lifecycle? As an Investment Operations Analyst at J.P. Morgan Chase, you will play a pivotal role in supporting the end-to-end transaction process and driving new initiatives. Join our inclusive and innovative team, where your ideas and expertise are valued, and you are empowered to grow professionally. This is your opportunity to thrive in a fast-paced environment, contribute to strategic projects, and build a rewarding career in investment operations.
As an Investment Operations Analyst within our operations team, you will be at the center of our operations, ensuring the seamless execution, settlement, and administration of a broad spectrum of financial products. You will collaborate with cross-functional teams to deliver operational excellence, address process improvements, and uphold the highest standards of accuracy and client service. In this role, you will develop your analytical skills, contribute to a culture of innovation and teamwork, and make a meaningful difference for our clients and stakeholders.
Job Responsibilities:

• Provide operational support across product channels including trade support, cash processing, asset transfers, corporate actions, reconciliation, alternatives, and derivatives
• Monitor and address changes and gaps in operational processes to ensure seamless workflow
• Drive continuous improvement initiatives and help reduce risk across all operations touch-points
• Ensure accurate and timely escalation and resolution of inquiries
• Address ad hoc queries from front office, technology, finance, custodians, and other stakeholders
• Assist with audits, compliance reviews, and regulatory reporting requirements
• Collaborate with business, technology, and operations teams to prioritize, schedule, and define requirements for future enhancements and products

Required Qualifications, Capabilities, and Skills:

• Up to years of experience in operations, finance, or a related field
• Bachelor's degree with full working proficiency in English
• Proficiency in data analysis and reporting tools such as Excel, with the ability to adapt to new technologies and systems
• Highly disciplined, self-starter with excellent organizational and time management skills
• Team player with a strong work ethic and high level of professionalism
• Ability to communicate effectively with all levels within the line of business
• Ability to prioritize tasks, take initiative, and meet tight deadlines

Preferred Qualifications, Capabilities, and Skills:

• Exposure to data analytics, automation, and programming tools such as Alteryx, Tableau, or Python
• Financial industry experience, preferably in operations or related areas

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.