The Role
Supports Financial Advisors and clients by coordinating account onboarding, service requests, trades, transfers, documentation, and client communications. Identifies investment and insurance sales opportunities, assists with client meetings, maintains marketing materials, researches securities, and processes trade orders. Ensures compliance with financial services policies, risk controls, and licensing requirements while managing multiple priorities and resolving issues independently.
Summary Generated by Built In
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: Two years of sales support experience in the financial services industry.Series 7 and 63 or 65 or 66 licenses.
Required Knowledge, Skills & Abilities:
Job Summary:
Provides support to Financial Advisors through coordination of all client service activities ensuring client advocacy and continued profitability through organic growth and cultivation of referral opportunities.Works closely with clients to meet financial objectives including analyzing financial needs and providing recommendations. Complies with all compliance and risk policies. Resolves issues with little or no direction and produces client ready documentation. Organizes, manages, and tracks multiple assignments with frequently changing priorities and deadlines. Functions as part of a team, dedicated to achieving overall sales goals.
Job Duties and Responsibilities:
Provides support to Financial Advisors through coordination of all client service activities ensuring client advocacy and continued profitability through organic growth and cultivation of referral opportunities.Works closely with clients to meet financial objectives including analyzing financial needs and providing recommendations. Complies with all compliance and risk policies. Resolves issues with little or no direction and produces client ready documentation. Organizes, manages, and tracks multiple assignments with frequently changing priorities and deadlines. Functions as part of a team, dedicated to achieving overall sales goals.
Job Duties and Responsibilities:
- Uses independent judgement to support strategic vision of the team, and implement new business processes. Targets and profiles clients, identifying potential sales opportunities, driving sales results in investments and insurance. Meets with clients to review accounts, answer questions, and discuss strategy. Maintains confidentiality.
- Provides direct support to clients and Financial Advisors by responding to inquiries, processing new accounts, trade execution, fund transfers, obtaining necessary account documents, and account transfers. Acts as a liaison with the Synovus Securities principal desk and operations team. Promotes a strong working relationship with licensed bank team members, personal advisors, Trust, and other bank Partners.
- Facilitates, coordinates, and executes service activities including onboarding new clients, resolving service requests, gathering and compiling data for Advisor and client meetings. Supports the team's marketing strategy by maintaining marketing materials available.
- Masters technology platforms and champions adoption to ensure platforms are used to their full benefit. Prepares and processes correspondence and communications. Schedules appointments and prepares materials for client meetings.
- Researches client and security information. Processes trade orders and executes client trade requests.
- Participates in available training and educational programs to maintain current status on policies, procedures, and risk awareness.
- Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
- Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: Bachelor's degree OR an equivalent combination of education and experience.
Minimum Experience: Two years of sales support experience in the financial services industry.Series 7 and 63 or 65 or 66 licenses.
Required Knowledge, Skills & Abilities:
- Stand or Walk Regularly
- Sit Regularly
- Talk and Hear Regularly
- Climb, Bend, Kneel, Crouch, or Crawl Regularly
- Ability to see objects up close or at a distance, use peripheral vision, identify basic colors
- Use of Hands/ability to reach
- Up to 10 pounds weight lifting/force exertion required
- Weight/Force exertion required less than 25%
- Travel required less than 10%. This position may require FINRA licensing/certifications.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Two years of sales support experience in the financial services industry
- Series 7 license
- Series 63, 65, or 66 license
- Ability to meet physical requirements, including regular standing, walking, sitting, talking, hearing, bending, reaching, and lifting up to 10 pounds
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
