Job Description

Arc XP is a cloud-based digital experience platform that helps enterprise companies, retail brands and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving over 1,900 sites in more than 25 countries that reach nearly 2 billion unique visitors monthly.

Arc XP is a cloud-based digital experience platform that helps enterprise companies, retail brands and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving over 1,900 sites in more than 25 countries that reach nearly 2 billion unique visitors monthly.

Arc XP operates like a SaaS software company within The Washington Post, so you can expect a fun-loving, down-to-earth, nimble culture that thrives on innovation, experimentation, and collaboration. The team at Arc XP builds a powerful suite of digital tools for journalists, marketers, editors and other content creators to craft rich online storytelling. Arc XP provides the toolkit and platform where breaking news stories are crafted, powering some of the world's largest and most recognizable media brands.

We are seeking a Product Management Intern for Summer 2022 to join our team and assist in the product development roadmap for two of our products. In this role, you will be embedded in the Arc XP Composer and WebSked teams, our core content authoring and planning tools. Arc XP Composer and WebSked are used by professional journalists, authors, editors, marketers, and more to craft and manage compelling storytelling online . You will work with product managers helping to gather feedback from customers, draft feature requirements, and support the full-cycle software development process.

This role will include day-today collaboration with product managers, designers, software engineers, client account managers, and other key internal stakeholders. The ideal candidate is an organized, critical thinker who communicates effectively and eagerly engages with colleagues across areas of the business.

This is a paid full-time internship that will span 90 days from May to August 2022. Start and end dates are flexible.

Location: Chicago, Washington D.C. or New Haven, CT preferred. Expectation is 1-2 days per week in person and 3+ days weekly remote. Our headquarters are in Chicago and Washington, D.C. and our Director of Content Product is based in New Haven.

Responsibilities

• Collaborate closely with Composer and WebSked product managers in exploring new directions for future product development
• Engage in user research with Arc XP customers to better understand their needs and how we can solve problems
• Work closely with software engineers in setting timelines and development goals
• Write and update product documentation such as user-facing guides and product release notes
• Learn about Agile methodology, servant-leadership, and building consensus to drive outcomes
• Learn how to facilitate Agile ceremonies, assist Product Managers in translating vision and business objectives into a product backlog, and empower your team's progress

Minimum Qualification

• Rising college junior or senior progressing toward a bachelor's degree, or a master's candidate
• Interested in exploring Product Management as a career path
• Working toward degree in Computer Science, Business, Data Science, Analytics, or a comparable field
• Due to the opportunity to work remotely during COVID-19, we seek interns who are self-motivated, assertive in asking for help, and able to be self-sufficient while working in an online team
• A collaborative spirit and a proven ability to work well with others, building strong partnerships across teams
• Inquisitive and curious problem solver always looking to understand the " why "
• Excellent at both written and spoken communication
• Access to reliable high speed internet for remote work

Bonus Qualifications

• Experience using analytics, user research, and other approaches to help make informed decisions to guide product development
• Experience with SaaS CMS or enterprise SaaS software
• Experience in the content management platform space as a writer, photographer or videographer in a media organization.
• Experience as a software developer
• Experience in digital publishing

Arc XP's mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The Post strives to provideits readerswith high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiencesand perspectives.All cultures and backgrounds are welcomed.