Business Operations Intern (Fannie Mae Future Housing Leaders Program)

Sorry, this job was removed at 03:11 p.m. (UTC) on Thursday, May 08, 2025
New York, NY, USA
Hybrid
Fintech • Real Estate
The Role

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Business Operations at Valon

The Business Operations team streamlines the day-to-day management and strategic planning of the business, operations, and finances. They work closely with cross-functional teams like the Product, Engineering, and Servicing teams to drive efficiency and scale the business. As a member of this team, you will use your analytical skills to drive operational excellence across the business and fulfill Valon’s mission of creating a great user experience for homeowners.

About the Role

We’re seeking an intern interested in pursuing a career in the housing industry to join the Business Operations team for a 10-week summer internship. This individual will work closely with the Lending Business Operations, Sales, Operations, and Quality Assurance teams to develop domain expertise and operational processes to scale Valon’s Lending business. The ideal candidate will develop and use their skills to gather business requirements for self-directed projects and develop and implement new processes.

Responsibilities

  • Scope out and stand up the Sales Operations function, which is responsible for maximizing the conversion of inbound leads to the Lending Sales team.
  • Proofread all documented business processes for Valon’s Lending department and identify opportunities to consolidate, revise, and update them.
  • Work alongside the Lending Business Operations team and execute mission-critical projects.

Ideal Background

  • Previous internship experience at a startup or financial institution.
  • Previous experience with data analytics platforms (e.g. Looker, Tableau).
  • Previous experience with SQL.
  • Previous experience with Microsoft Excel or Google Sheets.
  • Long-standing or burgeoning interest in startup companies, financial technology, and the housing industry.
  • Ability to push through uncertainty to identify and implement solutions.
  • Strong written and oral communication skills.
  • Strong quantitative and qualitative reasoning skills.
  • Attention to detail.

Minimum Qualifications

  • Pursuing a bachelor's or master's degree with an expected graduation date of or prior to 2027.
  • Cumulative GPA of 3.0 or above.

Benefits

  • Compensation: $10K for the 10-week internship.

This Base Compensation pay range applies to our New York City located staff and may differ according to location. 

New York Base Compensation Pay Range

$10,000$10,000 USD

Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.

 

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Valon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valon and has not been reviewed or approved by Valon.

  • Healthcare Strength Company materials highlight company-sponsored medical, dental, and vision coverage as core benefits. Comprehensive health coverage is consistently presented as a strength across benefits summaries.
  • Parental & Family Support Fully paid 12 weeks of parental leave for both birthing and non-birthing parents is explicitly advertised. This breadth of leave is positioned as a standard part of the package.
  • Equity Value & Accessibility Equity is described as a meaningful component for technology roles with a standard four-year vesting schedule. Public role materials and aggregations indicate equity can materially lift total compensation in tech functions.

Valon Insights

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The Company
HQ: New York, NY
500 Employees
Year Founded: 2019

What We Do

Valon is building the AI-native operating system for regulated industries. We’re re-architecting the largest and most complex layers of the global economy, starting with mortgage servicing, a $20B+ market that governs $13T in debt. For decades, this infrastructure ran on outdated software and manual workflows. With ValonOS, we rebuilt the system from first principles to be precise, programmable, and resilient enough for trillion-dollar markets. Here, you’ll join a team of relentless builders who thrive on untangling complexity and turning it into durable systems. If you’re energized by solving the hardest problems, moving fast without breaking trust, and finding joy in cracking what others will not touch, join Valon.

Why Work With Us

We're rewriting the script of the antiquated mortgage servicing industry by building modern solutions that put homeowners first. We’re a growing, curious, and humble team with a tech-centric culture. Valonians are data-driven, quick thinkers who believe in transparency, ownership, and a healthy dose of scrappiness!

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