Internet Sales Representative

Posted 5 Hours Ago
Be an Early Applicant
Kenosha, WI, USA
In-Office
Entry level
Automotive • Retail • Transportation • Manufacturing
The Role
Connects with prospective vehicle buyers through phone, internet, and live-chat inquiries. Answers dealership and vehicle questions, explains preliminary financing options, schedules appointments, follows up with leads and no-shows, and maintains accurate CRM records. The role also involves collaboration with sales and dealership leadership, participation in process-improvement meetings, and delivering a professional customer experience.
Summary Generated by Built In
 Internet Sales Representative

In this role, you will be the primary connection between our customers and their future vehicle. You’ll guide customers through the early stages of the buying process—answering questions about our dealership, available vehicles, and purchasing options—while delivering a professional and engaging customer experience. You’ll also gain hands-on knowledge of the latest vehicles and automotive technology.

What’s In It for You
  • Competitive hourly pay plus commission

  • 1–2 Saturdays per month | No Sundays

  • Only two evening shifts per week

  • Paid Time Off after 90 days

  • Promote-from-within culture

  • Ongoing mentorship and coaching

  • Team roundtables and process collaboration

  • Clear expectations and communication

  • Medical, Dental, and Vision Insurance

  • Life Insurance

  • 401(k) Plan

  • Paid training

  • Employee discounts on products and services

Responsibilities
  • Answer inbound customer calls and schedule sales appointments

  • Respond promptly to internet, phone, and live-chat inquiries using established scripts and templates

  • Provide customers with initial vehicle and dealership information

  • Present preliminary financing options based on customer needs

  • Follow up with leads who are not yet ready to schedule or who did not show for appointments

  • Maintain accurate and consistent CRM documentation daily

  • Participate in team meetings and process-improvement sessions

  • Build positive working relationships with sales teams and dealership leadership

Qualifications
  • Previous experience in a customer-service-focused role

  • Strong dependability and attendance

  • Team-oriented mindset with a positive attitude

  • Prompt, professional, and courteous communication style

  • Enthusiastic and motivated personality

  • Strong computer and CRM skills

  • Ability to pass a pre-employment background check and drug screening

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at all levels of our organization. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are committed to providing a safe, drug-free work environment. Applicants must possess a valid driver’s license with a satisfactory driving record.

Skills Required

  • Previous experience in a customer-service-focused role
  • Strong dependability and attendance
  • Team-oriented mindset with a positive attitude
  • Prompt, professional, and courteous communication style
  • Enthusiastic and motivated personality
  • Strong computer and CRM skills
  • Ability to pass a pre-employment background check and drug screening
  • Valid driver's license with a satisfactory driving record
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The Company
HQ: Kenosha, WI
Year Founded: 2021

What We Do

Kenosha Toyota is a premier Toyota dealership located in Kenosha, Wisconsin, recognized as the #1 volume Toyota dealership in the state. The company specializes in the sale of new and pre-owned Toyota vehicles, offering a comprehensive inventory alongside professional automotive maintenance, repair services, and genuine OEM parts to ensure a high-quality guest experience.

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