Internet Sales & Customer Experience Representative (Sales BDC)
Ardmore Toyota | Ardmore, PA
Full-Time
Earn $45,000–$65,000+ Per Year
Competitive Hourly Base Pay + Uncapped Monthly Performance Bonuses
Do you love helping people? Ardmore Toyota is looking for two full-time Customer Service Representatives to join our team. Our environment is high energy and each day is a little different, making this position perfect for those coming from hospitality, retail, or recent graduates entering the workforce.
What We Offer
- Competitive pay: $19.00 to $20.00 per hour base + monthly performance incentives
- Comprehensive 8 week training program to ensure you will have the tools to succeed.
- Work-Life Balance: A consistent 5-day workweek schedule
- Growth: Real opportunities for advancement within our organization
- Culture: A supportive, fast-paced team atmosphere where your contributions are valued.
Key Responsibilities
- Digital Communication: Engage with guests via professional email and text to provide quick, helpful answers.
- Visual Storytelling: Create personalized videos of our new and used inventory to share with interested customers.
- Engagement: Use inbound and outbound calls to assist clients in their vehicle search.
- Hospitality: Help provide a "world-class" service experience to our guests
Qualifications
No automotive experience required! You provide the attitude and personality and we will help you with the rest.
Experience in hospitality, restaurants, or other retail is a plus.
Comfortable with technology and speaking with guests over the phone/video
We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time.
Why Us:
We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork.
It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.
Why You:
You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.
Skills Required
- Comfortable using technology
- Comfortable speaking with guests over the phone and through video
- Positive attitude and personable communication style
- Hospitality, restaurant, or retail experience
What We Do
Ardmore Toyota is a family-owned, full-service Toyota dealership in Ardmore, Pennsylvania, serving the greater Philadelphia area. It offers new Toyota vehicles and used and certified pre-owned cars, plus financing and rentals. Its after-sales business covers parts, routine maintenance, and complex repairs performed by certified technicians; collision-repair services are also available through the Central City Toyota Collision Center for local vehicle owners.
