Internet Sales Consultant

Posted 27 Days Ago
Be an Early Applicant
Lancaster, PA, USA
In-Office
Junior
Automotive • Retail
The Role
Interact with dealership website visitors, answer questions about vehicle inventory, features, pricing, and promotions, and promptly follow up with leads, sold customers, and unsold customers. The role focuses on setting dealership appointments, supporting the sales process, and ensuring customer satisfaction. Work is primarily in person, approximately 40–42 hours weekly, including some Saturdays, with compensation consisting of salary plus commission.
Summary Generated by Built In

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Internet Sales Consultant to join our team in person at BMW Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Internet Sales Consultant Benefits, include:

  • Top-tier benefits: Medical, Dental and Vision
  • 401k with company match
  • Paid time off & paid holidays
  • Employee discounts
  • Employee referral bonuses
  • Annual reviews and merit increases

As an Internet Sales Consultant, you will be interacting with customers as they access the dealership website to answer questions on inventory, product features, benefits of the vehicle and prices. It is important to respond to all inquiries in a timely manner and stay up-to-date on all inventory and online promotions. The Internet Sales Consultant’s main job is to bring interested customers into the dealership so they can meet with a sales team member. Follow up is key throughout all stages of the sales process! Internet Sales Consultant’s follow up with leads, as well as with sold and unsold customers, to ensure our client’s satisfaction. With a competitive salary plus commission for appointments set and deals completed, earning potential is unlimited! Become part of the Faulkner Family and join our team!

The typical schedule for an Internet Sales Consultant is Monday through Friday plus 1-2 Saturdays a month. Internet Sales Consultants are typically scheduled for 40-42 hours per week.

Internet Sales Consultant Requirements

  • Applicants must be at least 18 years old and have a valid driver’s license, along with:
  • High School Diploma or equivalent. Bachelors Degree preferred
  • Minimum of 2 years experience in retail or internet sales preferred
  • Commitment to exceptional customer service
  • Strong written and oral communication skills
  • Ability to work well in a team environment
  • Ability to understand manufacturer’s specifications and/or pass manufacturer tests

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Skills Required

  • At least 18 years old
  • Valid driver's license
  • High school diploma or equivalent
  • Bachelor's degree
  • Minimum of 2 years of retail or internet sales experience
  • Commitment to exceptional customer service
  • Strong written and oral communication skills
  • Ability to work well in a team environment
  • Ability to understand manufacturer's specifications and/or pass manufacturer tests
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The Company
2,000 Employees
Year Founded: 1932

What We Do

Faulkner Automotive Group is a family-owned and operated automotive dealer group with over 90 years of experience. They operate numerous dealership locations across Pennsylvania, offering a wide selection of new and used vehicles from 22 different brands. The company provides comprehensive automotive services, including maintenance, repairs, and collision centers, supported by a team of expert technicians dedicated to customer satisfaction and vehicle care.

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