International Tax Relief at Source Manager

Job Description
Are you a strong people manager and have knowledge of international tax regulations? Then you found the right position for you!
As a International Tax Relief at Source Manager within the Client Tax Operations team, you will report to the Senior Operations Executive responsible for International Tax Relief at Source, Tax Documentation and Client On-Boarding. You will be responsible for management of the Tax Relief at Source team with oversight and execution of operational tax activities associated with the Tax Relief at Source product suite.
Job responsibilities

• Provide leadership to a team of Professionals, building a world class team that can support the Client Tax Operations OKRs
• Advance an inclusive leadership agenda by building a diverse team, coaching and mentoring potential leaders, and actively engaging on the firm's agenda on diversity and inclusion
• Engage, motivate and influence direct reports, teams and peers to enhance overall employee engagement and retention
• Ensure the team maintains a strong and stable operational environment with robust controls and a strong focus on risk mitigation
• Install a data-centric mindset across the team
• Maximise tax relief at source opportunities for clients through adherence to SLAs and process enhancement
• Partner with internal stakeholders to drive strategic enhancements to operational processes
• Investigate and resolve complex issues and enquiries related to tax relief at source, collaborating with Tax Product, Network Management and Sub-custodians where necessary
• Ensure SOPs and SLAs are frequently reviewed and updated to ensure consistency and adherence to policy
• Represent the Client Tax Operations Utility in regional management / business forums

Required qualifications, capabilities, and skills

• Equivalent work experience
• Strong organisational skills
• Strong people manager skills
• Data literate and knowledge of Intelligent Automation tools
• Excellent written and verbal communication skills
• Knowledge of International Tax Regulations and Processes
• Strong analytical ability with attention to detail
• Strong focus on risk and controls including ability to restructure processes and procedures
• Capable of managing multiple competing priorities and stakeholders

Preferred qualifications, capabilities, and skills

• Strong presentation skills
• Ability to collaborate with cross-functional teams in multiple locations
• Tax or Accounting qualification

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.